Brandon (Brandi) Hall
Las Vegas,NV
Summary
Meticulous Cage Supervisor with Number years of cash handling experience, strong math aptitude and excellent attention to detail to maintain accuracy and security required in cage operations. Fosters exciting atmosphere for guests and team members by promoting and retaining highly skilled workforce and facilitating accurate and secure operation of cashier cages while providing excellent guest service. Implements and maintains policies and procedures that maximize cashing of negotiable instruments and intra-departmental transactions and complies with all governmental laws and regulations To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Cashier Cage & Caesar’s Rewards Supervisor
Cage, Horseshoe LV, Caesars Entertainment
Las Vegas, NV
08.2018 - Current
- Maintain confidentiality of all data and customer information
- Maintain accuracy of both cash drawer and all paperwork involved in transactions
- Maintain and supply property outlet banks
- Maintain safety and security standards implemented by company and NV Gaming Commission
- Balance Main Bank within variance policy standards
- Perform internal and external guest functions accurately and efficiently Self motivated and able to work in a busy, multi-tasking environment
- Responded to and resolved guest inquiries, disputes and issues to maintain guest satisfaction.
- Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.
- Monitored and coordinated activities of cage personnel to maintain integrity of cage funds.
- Assisted guests with credit card advances, chip cash-outs and check cashing.
- Trained, supervised and evaluated workers.
- Performed paperwork required for monetary transactions.
- Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.
- Hired, trained, motivated, evaluated and supervised staff and offered guidance and resources to accomplish job and department objectives.
- Observed and monitored status and cash inventory levels of ticket redemption kiosk machines to support maximum performance and availability to casino guests.
- Oversaw cage-related financial activities on property to enforce laws, rules, regulations and controls of company, tax and gaming commissions.
- Efficiently managed accurate money transfers and protected transactions with standardized procedures.
- Trained, oriented and mentored new cashiers in money handling and cage security procedures.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Set schedules for Number staff by planning and designating shifts and hours.
Customer Service Rep/ Cashier
Sam's Club
02.2016 - 06.2018
- Assist Customers
- Cash handling cash credit and check payments without errors
- Maintained a professional tone at all times
- Work all shifts including peak/rush hours
- Greet customers into the club
- Assist guests with their shopping needs
- Currently float from different departments helping out where needed.
Cashier
McDonald's
04.2015 - 06.2015
- Assisted customers with their food orders
- Cash handling and credit card transaction
- Maintained a professional tone at all times
- Worked several shifts peak/rush hours
- Routinely maintained tables, table settings, glassware, windowsills, Counters, floors, storage areas and service coolers.
Cashier
Panera Bread
04.2013 - 08.2014
- Assisted customers with food orders,
- Cash Handling, and credit payments
- Maintained a professional tone at all times
- Cleaned and maintained the beverage area
- Display cases, equipment, and order transaction area
- Cleaned beverage bar work areas, cleaned spilled food
Customer Service Rep
Coleman Tax Service
01.2013 - 04.2014
- Answer phones for the business
- Made appointments for clients to come in for service
- Filing customers info in the correct places at end of each day
Education
High School Diploma -
Gateway Christian Schools
Memphis, TN01.2015
Skills
- Customer Service (5 years)
- Retail (2 years)
- Cash Handling (5 years)
- Team Member
- Food Service
- Fast Food
- Food Prep
- Cashiering
- Food Handling
- Food Safety
- Serving Experience
- Host/Hostess
- Time management
- Microsoft Excel
- Computer literacy
- 10 key calculator
- Customer Relations
- Credit Card Transaction Processing
Additional Information
- Willing to relocate: Anywhere
Timeline
Cashier Cage & Caesar’s Rewards Supervisor
Cage, Horseshoe LV, Caesars Entertainment
08.2018 - Current
Customer Service Rep/ Cashier
Sam's Club
02.2016 - 06.2018
Cashier
McDonald's
04.2015 - 06.2015
Cashier
Panera Bread
04.2013 - 08.2014
Customer Service Rep
Coleman Tax Service
01.2013 - 04.2014
High School Diploma -
Gateway Christian Schools