Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Brandon M. Valdez

Denver,CO

Summary

Offering solid foundation in client relations and strong desire to grow and excel in this environment. Brings ability to quickly learn industry standards and effectively apply analytical and problem-solving skills. Ready to use and develop communication and organizational skills in industry.

Overview

3
3
years of professional experience

Work History

Sales Associate

The Home Depot
10.2022 - Current
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
  • Supported performance management processes by tracking weekly sales targets using POS systems, enabling management to identify trends and increase store conversion rates
  • Mentored new associates on customer service techniques during peak hours over a 6-month period using in-store training tools, resulting in an improvement in team upselling metrics and enhanced overall mentorship culture within the sales floor.

Education

High School Diploma -

Denver South High School
Denver, CO
05-2022

Skills

  • Honest and Trustworthy
  • Excellent Verbal and Written Communication
  • Cooperative Attitude
  • Adaptable and Flexible
  • Active Listening
  • Analytical problem-solving
  • Objective-oriented
  • Professionalism and ethics
  • Experience in generating sales quotes
  • Client retention

Interests

  • Woodworking
  • Reading
  • Graphic Design
  • Drawing and Painting
  • Crafting and DIY Projects
  • Video Gaming

Timeline

Sales Associate

The Home Depot
10.2022 - Current

High School Diploma -

Denver South High School