Hi, I’m
KRISTEN D. SCANTLING
New Fairfield,CT
Summary
I am an ambitious and goal oriented professional with a knack for quickly developing trustworthy relationships with my customers and clients. With over fifteen years of sales and marketing experience, I have repeatedly exceeded my goals and expectations within each position held. I have flourished professionally throughout my career with a foundation built on hard work and a strong moral character, as well as my positive attitude, attention to detail, and quick problem-solving skills.
Overview
21
years of professional experience
Work History
Coldwell Banker
Sales Associate
01.2018 - Current
Job overview
- Continually exceed my personal sales goals each year
- Focus on my clients needs and wants, while making sure to follow all real estate rules and regulations
- Joined mentor program early on in my career to learn all the ins and outs of the business
- Participate in training and development courses as much as possible to stay up to date with the ever-changing real estate world
- Network with local mortgage agents to stay up to date on home financing.
Post University
Assistant Director of Partnership Enrollment
04.2014 - 07.2015
Job overview
- Oversee the day to day operations of the admission, academic and financial aid personnel
- Continually grow and develop the program by monitoring performance and improving processes
- Ensure that the team is working to exceed monthly registration goals
- Provide exemplary customer service to all students and clients
- Maintain employee moral with positive reinforcement and weekly team meetings
- Recruit and counsel new students into our undergraduate and graduate programs
Post University
Partnership Admissions Counselor
01.2012 - 01.2014
Job overview
- Chosen to launch and manage the new partnership degree program
- Worked directly with the data specialist to analyze all processes to ensure efficient communication to the partnership campus
- After demonstrating excellent relationship building and problem solving skills, became responsible for gathering and reporting weekly success reports to the executive management team
- Conducted extensive phone interviews to recruit and register students for our online program
Post University
Associate Faculty
01.2012 - Current
Job overview
- Teach and facilitate a three credit college success seminar course online to new students at Post University
- Communicate with all students to support them through any questions or concerns they have throughout the entire semester
- Conduct weekly virtual office hours and make sure all questions are answered within 24 hours
- Promote critical thinking skills by engaging the students in the weekly discussion questions
- Grade assignments with substantial feedback within 3 days of submission
Post University
Admissions Counselor
01.2010 - 01.2012
Job overview
- Responsible for responding to student inquiries regarding admission to the University's undergraduate degree programs in a timely manner
- Counseled and worked with the students through the entire admissions process to make sure they were choosing the best program for their educational goals
- Consistently exceeded my semester goal of registered students
- Assisted in training and developing new employees to the admissions team
Sealed Air Corp.
Regional Sales Representative
01.2008 - 01.2010
Job overview
- Managed a three million dollar territory throughout CT and NY
- Built and developed relationships with my customers and distributors on a daily basis to have a strong, trustworthy business rapport
- Sold and demonstrated all new products that came to market
- Recognized for exceeding quarterly sales goals within my region
- Researched and contacted any prospects within my territory to continue to grow my business
- Trained entry level sales reps 2-3 times per month
- Demonstrated cold calls, organizational skills, relationship building and customer retention
Sealed Air Corp.
Lead Management Representative
01.2006 - 01.2008
Job overview
- In charge of accumulating information on new/potential sales leads
- Managed three sales phone lines and email accounts to gather information for the appropriate sales representative
- Support business managers with data collection and report execution
- Earned promotion following superior performance and demonstrated ability to quickly learn and master complex concepts
Directive Analytics
Marketing Research Coordinator
01.2003 - 01.2006
Job overview
- Produced Excel spreadsheets and PowerPoint reports that communicate and translate results derived from our research into meaningful charts and tables that are easily understood, actionable and valued by clients
- Cleaned and coded data in preparation for statistical analysis
- Programmed written questionnaires for surveys to be launched over the Internet
- Conducted phone surveys
- Created customer databases to increase new client contacts
- Extensive questionnaire design
Education
Western Connecticut State UniversityDanbury, CT
Masters of Business Administration
Western Connecticut State UniversityDanbury, CT
Bachelors of Business Administration from Interactive Marketing
University Overview
Cum Laude
Skills
- Goals/Results Driven
- Client Account Management
- Sales Development
- Business Development
- Excellent People Skills
- Relationship Building/Management
- Problem-Solving Skills
- Teamwork and Collaboration
- Verbal/Written Communication
- Outgoing Personality
- Effective Listening Skills
- Honest and Trustworthy
Accomplishments
Winner of the Faculty Impact Award - 2021
Nominated by students, the annual award celebrates the contributions of faculty members who exceed the standard expectations
Timeline
Sales Associate
Coldwell Banker
01.2018 - Current
Assistant Director of Partnership Enrollment
Post University
04.2014 - 07.2015
Partnership Admissions Counselor
Post University
01.2012 - 01.2014
Associate Faculty
Post University
01.2012 - Current
Admissions Counselor
Post University
01.2010 - 01.2012
Regional Sales Representative
Sealed Air Corp.
01.2008 - 01.2010
Lead Management Representative
Sealed Air Corp.
01.2006 - 01.2008
Marketing Research Coordinator
Directive Analytics
01.2003 - 01.2006
Western Connecticut State University
Masters of Business Administration
Western Connecticut State University
Bachelors of Business Administration from Interactive Marketing