Brandon Roberto Ortega Canizales
Achieved high customer satisfaction through effective food preparation and service delivery. Optimized order management processes while upholding strict cleanliness and hygiene protocols. Contributed to operational efficiency through dedicated teamwork and service excellence.
Work History
Dishwasher
6 MonthsPace & Urgency: Operates with a high sense of urgency in a high-volume restaurant to ensure the kitchen and service staff always have clean plates, glassware, and utensils.
Team Support: Proactively assists cooks and servers with side work, restocking, and heavy cleaning during rush hours.
Detail-Oriented: Maintains chemical levels for the dish machine and ensures all sanitation logs are completed accurately.
Restaurant Team Member
6 MonthsMultitasking: Managed multiple food orders simultaneously under tight time constraints, ensuring 100% accuracy and speed.
Kitchen Communication: Collaborated closely with front-of-house staff to ensure smooth food handoffs and resolve special dietary requests.
Cleanliness: Maintained a spotless station, adhering to strict food safety guidelines and sanitation protocols.
Team Member
1 Year 2 MonthsCustomer Service: Welcomed guests warmly, answered menu questions, and provided personalized recommendations to build repeat business.
Order Accuracy & Point of Sale (POS): Handled high-volume orders and processed cash/card transactions accurately using the POS system.
Efficiency: Prepared complex smoothie and juice orders quickly during peak morning rushes while maintaining strict health and safety standards..
Education
High School Diploma
Skills
Accomplishments
G.O.A.T. Certification, for Tao Group Hospitality