Brandon Pope
Miami,FL
Summary
I am a college-educated, professional writer with years of experience in the field. I started writing narrative for film companies that needed novels and feature-length film scripts. I adapted my writing skill set to include music, as well, and have contributed to several popular songs that have won numerous awards. I am also a technical writer with experience writing and editing for AI-related projects. I have a writing background in corporate PR for healthcare companies and beauty lines. I also have experience with entertainment journalism. I am well-versed in AP Stylebook, but I am also familiar with the Chicago Manual. I can adhere to either. I represent myself as a writer, so I am free to engage in any contractual relationship required for the completion of any project.
Overview
15
15
years of professional experience
1
1
Certification
Work History
AI Content Editing
Various-Remote
01.2024 - Current
- Wrote high-quality answers for provided prompts
- Evaluated prompt and response quality produced by AI models for correctness and performance
- Engaged in RLHF workflows
- Evaluated responses based on a variety of qualitative categories, such as writing style, truthfulness, verbosity, safety, and structure
- Rated and ranked prompts and responses
- Contributed to correctness in the functions of large language models.
- Facilitated strong rapport with clients by responding promptly to inquiries via email or messaging platforms with well-written replies.
- Conducted interviews with subject matter experts for accurate representation of complex topics within articles.
Licensed Health Insurance Agent
USHEALTH Advisors-Miami Beach, FL
06.2023 - Current
- Developed and implemented insurance plans for customers based on their individual needs
- Researched and analyzed customer data to ensure accuracy of coverage information
- Provided detailed explanation of policy terms, conditions, and benefits to clients
- Conducted market analysis to identify trends in the industry and recommend solutions accordingly
- Educated customers on various health insurance products and services available
- Maintained accurate records of all customer interactions and transactions
- Assisted customers with filing claims, appeals, and other paperwork related to their policies
- Processed payments from customers and handled refunds when necessary
- Performed periodic reviews of client accounts to ensure compliance with regulations
- Identified areas where additional coverage may be needed or beneficial for clients
- Advised clients on changes in their insurance policies due to life events such as marriage or childbirth
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards
- Ensured that all documents were properly completed prior to submitting them for review
- Collaborated with other departments within the organization to provide seamless services for customers
- Monitored changes in state and federal laws regarding health insurance policies
- Analyzed current processes and identified opportunities for improvement
- Participated in training sessions as required by company guidelines
- Attended conferences and seminars related to health insurance policies
- Analyzed clients' needs and financial situations to customize insurance policies for individual necessity
- Created individualized proposals for clients to include coverage options, premiums and enrollment guidelines
- Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities
- Calculated premiums and established payment methods
- Processed changes in insurance policies and periodically reassessed client needs
- Developed coordinated protection plan by calculating and quoting rates for immediate coverage action for uninsured clients
- Participated in weekly training sessions to improve product knowledge and enhance company growth
- Conducted fact-finding assessments to create sales presentations for client engagement
- Assisted members to enhance current plans with supplemental benefits to boost sales
- Developed base for long-term sources of client prospects with referrals, occupational and special interest groups
- Attended company-sponsored gatherings to speak to community groups on insurance coverage options
- Explained coverage options to potential policyholders, answering questions or concerns.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
- Managed a diverse portfolio of health insurance accounts while consistently meeting sales targets and exceeding performance expectations.
Writer
Various (Independent)-New York, NY
04.2014 - Current
- Adhered to AP Stylebook
- Edited step outlines for entertainment companies
- Wrote pieces for entertainment journalism
- Completed all technical and/or creative writing projects by deadlines
- Wrote multiple literary formats on consignment, including informational books and full-length narratives
- Coordinated with production companies for outside procurement of treatments and specs for feature length films and documentaries
- Wrote feature-length screenplays, as per industry standards
- Edited content for story edits, line edits and proofreading
- Wrote corporate PR for healthcare companies and beauty lines
- Engaged in UX copywriting for websites and email marketing campaigns.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms.
Intellectual Property Paralegal
Small IP Law Firm
01.2023 - 02.2024
- Enhanced client relationships by providing timely status updates and ensuring clear communication throughout the entire IP lifecycle.
- Maintained organized records of correspondence, filings, and deadlines to ensure timely action on all matters.
- Supported copyright registration process workflow by preparing applications and maintaining accurate records.
- Provided support during intellectual property litigation, contributing to favorable outcomes for clients.
- Collaborated with attorneys to develop comprehensive strategy for IP protection and enforcement.
- Conducted thorough research on prior art to provide solid foundation for patent applications and litigation cases.
- Facilitated successful trademark registrations by conducting clearance searches and preparing filings.
- Streamlined communication between legal teams and inventors to expedite the patent application process.
Project Manager
Young Swaggazar Entertainment
04.2013 - 03.2020
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Insurance Litigation Paralegal
Mid-Sized Law Firm
04.2009 - 08.2017
- Sorted files by matter
- Traveled to and from court house for document procurement and filings
- Managed high-volume caseloads effectively by creating organized systems for tracking deadlines and prioritizing tasks.
- Increased case efficiency by streamlining document management and organization processes.
- Coordinated with hospitals, labor unions and doctors for patient information, as per HIPPA requirements
- Kept track of billable hours
- Met the needs of associates and partners throughout the firm on dedicated matter
- Kept a calendar of upcoming deadlines and reminded attorneys in an appropriate amount of time.
Education
Bachelor's Degree - Political Science
Illinois State University
Normal, IL12.2009
Skills
- Proofreading
- Blogging
- Bilingual
- Copywriting
- SEO
- Strong Research Abilities
- Data-driven decision-making
- Keyword optimization
Certification
- Life & Health Insurance License
- Paralegal Certificate
- Driver's License
- Certified Notary Public
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
AI Content Editing
Various-Remote
01.2024 - Current
Licensed Health Insurance Agent
USHEALTH Advisors-Miami Beach, FL
06.2023 - Current
Intellectual Property Paralegal
Small IP Law Firm
01.2023 - 02.2024
Writer
Various (Independent)-New York, NY
04.2014 - Current
Project Manager
Young Swaggazar Entertainment
04.2013 - 03.2020
Insurance Litigation Paralegal
Mid-Sized Law Firm
04.2009 - 08.2017
Bachelor's Degree - Political Science
Illinois State University
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