Brandson Jean
North Port,FL
Summary
Dynamic professional with a strong focus on exceeding customer satisfaction through effective problem-solving and communication. Known for attention to detail and a friendly attitude, ready to contribute positively to team success.
Overview
4
4
Languages
1
1
Certification
13
13
years of professional experience
Work History
Self employed
Uber, Lyft, Instacart, Door dash.
North Port, Florida
08.2024 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Production Team Member
PGT Innovations
Nokomis, Florida
08.2024 - 06.2025
- Collaborated with team members to achieve daily production goals efficiently.
- Inspected finished products for quality assurance prior to packaging.
- Adhered to safety protocols and procedures during all production activities.
- Coordinated with supervisors to address workflow issues and material requirements.
Payroll Specialist
Haitian Police Department
Port au Prince, Ouest
02.2019 - 06.2024
- Processed payroll for all department employees accurately and timely.
- Maintained employee payroll records and updated relevant information regularly.
- Assisted in resolving payroll discrepancies and employee inquiries effectively.
Police Officer
Haitian Police Department
Port au Prince , Ouest
09.2018 - 06.2024
- Enforced laws and regulations to maintain public safety and order.
- Collaborated with community members to build trust and improve relations.
Customer Service Representative
Digicel AFG
Ouest, Port au Prince
11.2013 - 05.2017
- Assisted customers with inquiries about services and promotions.
- Resolved customer complaints through effective communication and problem-solving.
- Educated customers on product features and benefits for informed decisions.
- Collaborated with team members to improve service delivery processes.
- Maintained knowledge of company products to enhance customer experience.
Education
Bachelor of Science - Administration
University of State of Haiti
Port Au Prince05-2017
Skills
- Quality assurance
- Team collaboration
- Problem solving
- Friendly, positive attitude
- Computer skills
- Effective communication
- Attention to detail
- Flexible and adaptable
- Microsoft office
Languages
Spanish
Limited
English
Professional
French
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Certification
- Administration
Timeline
Self employed
Uber, Lyft, Instacart, Door dash.
08.2024 - Current
Production Team Member
PGT Innovations
08.2024 - 06.2025
Payroll Specialist
Haitian Police Department
02.2019 - 06.2024
Police Officer
Haitian Police Department
09.2018 - 06.2024
Customer Service Representative
Digicel AFG
11.2013 - 05.2017
Bachelor of Science - Administration
University of State of Haiti