Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

David Hollingsworth

Houston,TX

Summary

Results-driven professional with a proven track record in management and customer service seeking to leverage extensive experience to contribute effectively to a dynamic organization.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Self Employed

GrubHub/Doordash
08.2021 - Current
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.

General Manager

Sensible Meals
08.2016 - 09.2018
  • Led a high-performing operations team responsible for weekly operations valued at ~$200,000.
  • Directed and mentored a team of 30-35 employees, emphasizing efficiency and precision.
  • Ensured strict adherence to portion control, food quality, and hygiene standards for thousands of meals.
  • Implemented innovative procedures that significantly improved per-employee efficiency, enabling increased production without expanding the workforce.
  • Proactively anticipated production needs to maintain uninterrupted workflow and accommodate rising sales demands.

Barista

The Roosevelt New Orleans, A Waldorf Astoria Hotel
01.2015 - 12.2015
  • Provided exceptional customer service and hospitality, meeting hundreds of diverse customer needs with professionalism.
  • Prepared a wide range of coffee beverages and breakfast items in a fast-paced café environment.
  • Maintained cleanliness and safety standards in accordance with health regulations.
  • Handled high-volume sales transactions efficiently using an integrated POS system.

Manager

Brooklyn Pizzeria
08.2008 - 12.2014
  • Delivered friendly and personalized customer service in a welcoming atmosphere.
  • Managed a fast-paced kitchen environment while ensuring cleanliness and safety standards.
  • Managed profit and loss (P&L) statements and conducted inventory reports to optimize efficiency and profitability.

Education

Some college -

University of New Orleans
New Orleans, LA

Skills

  • Quality Assurance
  • Quality Control
  • Budget Planning
  • Operations Management
  • Strategic Planning
  • Process Improvement
  • Customer Relations

Personal Information

  • Title: General Manager
  • Work Permit: Authorized to work in the US for any employer

Certification

Comptia A+

Timeline

Self Employed

GrubHub/Doordash
08.2021 - Current

General Manager

Sensible Meals
08.2016 - 09.2018

Barista

The Roosevelt New Orleans, A Waldorf Astoria Hotel
01.2015 - 12.2015

Manager

Brooklyn Pizzeria
08.2008 - 12.2014

Some college -

University of New Orleans