Summary
Overview
Work History
Education
Skills
Timeline
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Karen Marino

Murrieta,CA

Summary

Hardworking employee enthusiastic about learning on Cosmetics field. Pursues opportunities to learn new skills and contribute to group success. Offers relationship-building and problem-solving abilities.

Overview

9
9
years of professional experience

Work History

GrubHub/DoorDash Driver

GrubHub/Doordash
01.2019 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Manager/Company Owner

I Kare Non Emergency Medical Transportation
03.2015 - 12.2019
  • Oversaw daily business operations and financial decisions to drive profitability and growth.
  • Developed long-term relationships with key clients, vendors and service providers.
  • Resolved customer service issues with timely and professional resolutions.
  • Negotiated contracts with vendors and service providers to secure favorable terms of service.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Education

High School Diploma -

Mahaplag Community High School
Philipines
03.1977

Skills

  • Customer Service
  • Route Logs
  • Time Management
  • Responsible Driver
  • Teamwork and Collaboration
  • Food Delivery
  • Communication and Interpersonal Skills
  • Customer Relationships

Timeline

GrubHub/DoorDash Driver

GrubHub/Doordash
01.2019 - Current

Manager/Company Owner

I Kare Non Emergency Medical Transportation
03.2015 - 12.2019

High School Diploma -

Mahaplag Community High School

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Karen Marino