Proven track record in enhancing customer satisfaction and efficiency as a Delivery Driver for GoPuff, Doordash, Grubhub. Leveraged attention to detail and positive attitude to improve delivery success rates. Skilled in problem-solving and time management, consistently met tight deadlines, and maintained professionalism in high-pressure environments.
Overview
17
17
years of professional experience
Work History
Delivery Driver for GoPuff, Doordash, Grubhub
Self Employed
02.2019 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Verified accuracy of all deliveries against order forms.
Maintained strong relationships with clients through proactive communication and personalized service.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Caregiver
Kitsap Tenant Support Service
02.2013 - 08.2015
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted patients with self-administered medications.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Visitation Supervisor
Multicultural Child & Family
09.2007 - 02.2010
Assisted in conflict resolution between family members when necessary to maintain a positive visitation experience for all parties involved.
Managed challenging situations during visitations effectively, utilizing conflict resolution skills and sound judgement to maintain a safe environment for all participants.
Supported parents in developing appropriate parenting skills by offering guidance, modeling behavior, and sharing resources during visits.
Collaborated with social workers to develop individualized visitation plans tailored to each family''s unique needs.
Advocated for the best interests of children involved in supervised visits, working closely with other professionals to make informed recommendations regarding custody arrangements and reunification plans.
Maintained detailed records of visitation observations, ensuring accurate documentation for court proceedings and case reviews.
Enhanced family bonding by supervising and facilitating positive parent-child interactions during visitations.
Coordinated scheduling of visitations with multiple parties, ensuring consistent adherence to established guidelines and timeliness.
Maintained strict confidentiality regarding sensitive information about clients to protect their privacy and security.