BRANDT E. MAY
Seattle
Summary
Results-oriented Data Security and Risk Management leader with over 14 years of experience at Costco Corporate. Proven track record of advancing security maturity scores, reducing IT application footprints, and leading high-performing teams. Expert in operationalizing risk frameworks (SCF) and driving cross-functional collaboration to enhance organizational security posture.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Data Security and Data Loss Prevention Manager
Costco Corporate
Issaquah
01.2025 - Current
- Enhanced the InfoSec Intake/Assessment process for all teams, driving greater efficiency and bolstering the overall effectiveness of Information Security.
- Advanced the Data Security Program Maturity Score from 2.8 to 3.5 by revising Information Protection Standards and operationalizing a Technical Data Security Steering Committee to align with global best practices.
- Strengthened data security by implementing 5 essential core controls, including the organization-wide deployment of data classification labels and configuring Google Workspace to restrict GenAI (Gemini) access to sensitive data.
- Enhanced the organization's data security posture by deploying and validating proactive alerts across Chrome Enterprise Browser, GCP, and Google Workspace to detect and respond to data loss and security threats.
- Reduced the IT application footprint by 15% by eliminating or combining redundant and non-compliant applications, simplifying the technology landscape and ensuring compliance.
Cyber Risk and Policy Manager
Costco Corporate
Issaquah
01.2022 - 01.2025
- Partnered with Senior leadership to improve Risk Management's ability to administer Risk. This resulted in a 20% improvement in all risks mitigated.
- Inspired a team of 13+ employees who identified and remediated Costco's highest risks.
- Spearheaded the development and implementation of risk register (central place risks identified, reporting risk tool). This has resulted in the development of meaningful reports and shifted behavior.
- Led a team that conducted 100+ comprehensive risk assessments of our supply chain and proposed changes to supplier relationships and contracts, mitigating the risk of critical parts shortages and resulting in uninterrupted production timelines.
- Improved the implementation of policies to align with global standards, demonstrating a commitment to safeguarding both member and company data, and reducing potential legal and reputational risks.
Vendor Risk Management (VRM) Manager
Costco Corporate
Issaquah
01.2021 - 01.2022
- Led a team of 19 employees (15 analysts and 4 engineers) that assessed over 1200+ vendors annually.
- Reduced spending by 40% by effectively negotiating contract costs through holding vendors accountable on deliverables and Referral for Proposals (RFP).
- Coached senior level technical professionals to lead program planning, process improvement, coach / mentor others to success, think creatively / strategically, break down silos, build strong team structure and drive positive results.
- Customized Knowledge Silo Matrix (KSM) for the VRM team that provided a clear career advancement path for employees looking to gain applicable skills in third party risk at Costco.
- Effectively built trust and inspired a large team to shift way of working from a transactional approach to a goal focused approach through OKR development and tracking.
Client Hardware Support Manager
Costco Corporate
Issaquah
01.2018 - 01.2021
- Ran the entire printer RFP from beginning to end, which should result in a company-wide savings of $12 million over the next 5 to 10 years.
- Conducted over 200 interviews and strategically selected new hires from a large pool of qualified candidates, many of whom have been recognized by upper management as top performers.
- Independently and proactively developed a new KSM (Knowledge Silo Matrix) program for the team, enhancing teamwide skillsets and knowledge.
- Proactively developed a Roadmap & Liaison Program which reduced ticket volume by approximately 30%.
- Developed and implemented initiatives such as the 'managers guide', which enabled effective development of new IT managers.
- Established and managed a strong working relationship with leaders of a critical third party vendor, which led to faster recovery times and expedited emergency fixes.
- Successfully built the printer Services team from the ground up; the team has increased efficiencies, reduced instances of inoperation, and decreased SLA times.
Service Desk Supervisor
Costco Corporate
Issaquah
01.2016 - 01.2018
- Actively engaged in critical problem solving by identifying solutions for failed processes.
- Proactively devised a strategic plan which significantly reduced call volume of Chromebook and iPad related incidents.
- Led a team during a tabling event who decreased Service Desk wait times by 8 minutes and enabled self service capabilities for warehouse employees.
Supervisor / Delivery Driver / Marketing
Costco Business Delivery
Fife
01.2010 - 01.2016
- Oversaw 22 delivery drivers and ensured on-time delivery with accuracy.
- Designed a training program which saved the business 260+ hours per year.
- Simplified the morning finalizer training program which cut the training time in half for each new employee.
- Marketed business to business and advertising Costco Business Delivery.
- Worked within the AS400 system to finalize orders and to ensure all processes were working as intended.
Education
BA - Business Management
Western Washington University
Bellingham, WA01.2010
Associates of Arts -
Highline CC/CWU
Des Moines, WA01.2008
Skills
- Google Workspace
- Data protection
- Vendor management
- Policy development
- Data classification
- Risk mitigation
- Problem solving
- Adaptive strategy
- Compliance monitoring
- Cost reduction
- Program implementation
- Cybersecurity compliance
- Performance metrics
- Operational efficiency
- Google Sites
- Confluence
- GCP
- Gemini
- ServiceNow
- Onspring
- Wiz
- Java scripting
- Appsheets
- Appscripts
- Napkin Ai
- Google Admin Console
Skills And Certificates
Google Workspace, Google Sites, Confluence, GCP, Gemini, ServiceNow, Onspring, Wiz, Java scripting, Appsheets, Appscripts, Napkin Ai, Google Admin Console, CISM (ISACA), Security+, LeanSixSigma (Green Belt)
Certification
CISM (ISACA)
Timeline
Data Security and Data Loss Prevention Manager
Costco Corporate
01.2025 - Current
Cyber Risk and Policy Manager
Costco Corporate
01.2022 - 01.2025
Vendor Risk Management (VRM) Manager
Costco Corporate
01.2021 - 01.2022
Client Hardware Support Manager
Costco Corporate
01.2018 - 01.2021
Service Desk Supervisor
Costco Corporate
01.2016 - 01.2018
Supervisor / Delivery Driver / Marketing
Costco Business Delivery
01.2010 - 01.2016
BA - Business Management
Western Washington University
Associates of Arts -
Highline CC/CWU