Summary
Overview
Work History
Education
Skills
Timeline
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Brandy Archer

Nashville,TN

Summary

Hardworking Account Coordinator with 24+ years of experience playing key role in attaining daily objectives and long-term goals across diverse company platforms. Background in day-to-day tasks relating to customer service. Willing to lend a hand at any time to complete tasks. Comfortable managing multiple accounts with high accuracy in a timely and accurate manner. Strongly committed to raising productivity and service quality as well as implementation of process improvements.

Overview

25
25
years of professional experience

Work History

Account Coordinator

CHRobinson
Nashville, TN
04.1997 - Current

Education

Chattanooga State Community College
Chattanooga, TN

High School Diploma -

Rhea County High School
Evensville, TN
05.1990

Skills

  • Worked closely with AM's on multiple top 10 accounts to grow and develop relationships with customers
  • Manage relationships with customers and vendors
  • Trained/mentored multiple employees on CHR applications – Bronco, Cosmo, Navisphere, Express, Orders, MyQ
  • Worked in various modes - IMDL, TL, LTL, consolidation, Haz-Mat, High Value
  • Managed weekly flow of financial receivable, made adjustments, spot quoting, accessorial, weekly audit reports
  • Implemented daily reports and solutions to simplify and streamline accounts, adhoc reports
  • Created SOP's
  • Manage multiple customers by prioritize urgency of task with great detail

Timeline

Account Coordinator

CHRobinson
04.1997 - Current

Chattanooga State Community College

High School Diploma -

Rhea County High School

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Brandy Archer