Brandy Babb
Rumford,Maine
Summary
Proven track record in the food service industry, notably at Rumford House of Pizza, where I mastered safe food handling and customer service excellence. Skilled in teamwork and collaboration, I significantly enhanced kitchen efficiency and customer satisfaction. My ability to manage high-stress situations and resolve conflicts has been pivotal in fostering loyalty and repeat business.
Overview
7
7
years of professional experience
Work History
Pizza Maker
Rumford House of Pizza
2018.09 - 2023.01
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Customer Service Representative
Goodwill Retail and Donation Center
2016.02 - 2018.09
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate Degree In Nursing - Medical Technology
SWFC
Fort Myers, FL04.2001
Skills
- Teamwork and Collaboration
- Customer Service
- Safe Food Handling
- Food Safety
Timeline
Pizza Maker
Rumford House of Pizza
2018.09 - 2023.01
Customer Service Representative
Goodwill Retail and Donation Center
2016.02 - 2018.09
Associate Degree In Nursing - Medical Technology
SWFC
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