Brandy Baker
Springfield,MO
Summary
Experienced with performing comprehensive vehicle maintenance and oil changes. Utilizes technical skills to ensure vehicle longevity and customer satisfaction. Knowledge of diagnostic tools and maintaining work safety.
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Lube Service Technician/Service Advisor
Jiffy Lube
05.2024 - 05.2025
- Perform routine service according to jiffy lube procedure including routine vehicle maintenance such as oil changes upper and lower bays , flushes,tires ect. Also Advise customers and collaborate with technicians on vehicle maintenance and repairs and upsales .Upkeep work areas daily.
Lube Service Technician/service Advisor
Vantedge Auto
03.2023 - 05.2024
- lube service technician duties, such as oil changes upper and lower. Upsales as needed according to take 5 procedures . Advise customers on needed maintenance. Maintain clean work areas.
Maintenance Coordinator
Penske Truck Leasing
01.2022 - 02.2023
- 2nd shift mait coordinator.
- Collect cores
- Inventory management
- Customer service.
Assistant Office Manager
St express
01.2010 - 01.2019
- Payroll, orientations, ifta taxes and general office duties.
Education
High school diploma - undefined
01.2004
Skills
- Inventory control and parts management
- Automotive repair and lube service
- Upselling techniques
- Knowledge of automotive parts and accessories
- Estimating engine repair costs
- Service technician expertise
- Customer service excellence
- Preventative maintenance strategies
- Oil change procedures
- Phone etiquette skills
- Computer literacy
- Service scheduling proficiency
- Complaint resolution techniques
- Repair estimation skills
- Brake, flush, and tire repair expertise
- Vehicle maintenance
Certification
- Missouri drivers license
- January 2000 to Present
- Driver's License
Accomplishments
.High volume of 5 star customer mentions and google reviews.
.great personal references.
Work Preference
Work Type
Full TimeAwards
Google reviews, May 2024, Highly rated and recommended by name at current and past employers.