Estelle Cornell
Notasulga,AL
Overview
10
10
years of professional experience
Work History
Office Manager
Aspire Integrative (Wellspring Urgent Care)
12.2023 - Current
- Manage office- Billing issues (correcting billing codes, contacting Experity to discuss billing corrections, insurance corrections), Insurance claims, FMLA paperwork, long/short term disability paperwork, workmans comp paperwork, training, supervision, ordering supplies, inventory, scheduling, contacting, meeting with medical reps, patients, prescription approvals, prior authorizations, patient services, patient intake, patient triage, patient shots, patient blood draws, patient medications, patient labs, lab reviews, ect.
Receptionist/MA
Aspire Integrative (Wellspring Urgent Care)
03.2023 - 12.2023
- Patient intake, patient triage, patient vitals, patient shots, patient blood draws, patient medications, labs, School physicals, DOT physicals, Work physicals, ect.
Leasing Office Assistant
Pinehurst Villas (Temp)
02.2023 - 03.2023
- New leases, Renewed leases, showed apartments, pre-leased apartments, collections, insurance, payments, answered phones, greeted customers, filing, copying, scanning, updating accounts, filling orders, miscellaneous office.
HR Assistant
Plant Kinetics (Temp, Seasonal)
02.2021 - 04.2021
- TImecards, timecard corrections, payroll, scheduling, interviewing, hiring, posted jobs on Indeed, scheduled drug screens for potential employees, processed all new employee paperwork, processed workman's comp injuries, tracked employees in six states to make sure they were where they were supposed to be, officemanagement, discharged employees, ect.
Customer Service Representative
Title Cash
09.2018 - 01.2019
- Issued title/check loans, collect payments, collections over phone and in person, repossessed vehicles, managed office, made schedule, office duties, ect.
Social Service Caseworker
Tallapoosa County DHR
06.2014 - 03.2018
- Child Protective Services Investigator- Investigated child abuse cases, went into homes to check the safety of children, removed children from home if unsafe living conditions were found, found other living arrangements for children if possible to keep them out of states custody, set up safety plans for those families, set up forensic interviews when necessary, wrote reports on each case, managed each family/case by visiting multiple times each month, supervised safety plans that were in place for children that were not put into foster care, went to court and testified for the state for children that had been investigated, made arrangement for parents to have supervised visitations with their children, set up trauma services for victims of abuse, (counseling, doctor's visits, ect), decided if there was enough evidence to indicate if the adult accused was guilty or not.
Education
Masters in Counseling -
Faulkner University
Montgomery, AL02.2024
Bachelor in Criminal Justice -
Faulkner University
Montgomery, AL08.2012
Skills
- Office Management
- Training
- Billing
- Insurance Billing
- Medical Skills
- Management
- Supervision
- Child Protective Services
- Advocacy Services
- Case Management
- Social Work
- Crisis Intervention
- Behavioral Health
- Cognitive Behavioral Therapy
- Curriculum Development
- Patient Relations
- Patient Support
- Technical Support
- Presentation Skills
- Intake Experience
- Computer skills
- Problem Solving Skills
- Customer Support and Relations
- Counseling
Timeline
Office Manager
Aspire Integrative (Wellspring Urgent Care)
12.2023 - Current
Receptionist/MA
Aspire Integrative (Wellspring Urgent Care)
03.2023 - 12.2023
Leasing Office Assistant
Pinehurst Villas (Temp)
02.2023 - 03.2023
HR Assistant
Plant Kinetics (Temp, Seasonal)
02.2021 - 04.2021
Customer Service Representative
Title Cash
09.2018 - 01.2019
Social Service Caseworker
Tallapoosa County DHR
06.2014 - 03.2018
Masters in Counseling -
Faulkner University
Bachelor in Criminal Justice -
Faulkner University
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