Brandy Bender
Wilton,IA
Summary
Dedicated professional with strong customer service skills and a focus on conflict resolution. Experienced in training staff and ensuring food quality compliance. Experienced assistant manager with a strong focus on employee training, conflict resolution, and customer service. Proven ability to maintain safety compliance and food quality standards while fostering teamwork.
Overview
14
14
years of professional experience
Work History
Stay At Home Mom
SAHM
Wilton, Iowa
09.2024 - Current
- Executed daily tasks with precision and reliability.
- Achieved cost-savings by developing functional solutions to problems.
- Coordinated inventory and supplies to maintain availability of essential materials.
Assistant Manager
Happy Joe's Pizza
North Liberty, IA
03.2017 - 09.2024
- Trained new staff on customer service and food handling procedures to enhance service quality.
- Monitored food quality and presentation to maintain high standards.
- Managed customer inquiries and resolved complaints to improve customer satisfaction.
- Ensured compliance with safety regulations and company policies.
- Mediated conflicts between team members to foster a collaborative work environment.
Print Operator
CDS Global
Tipton, Iowa
09.2015 - 11.2016
- Operated printing machines to deliver high-quality printed materials on schedule.
- Monitored print production processes to ensure consistent quality and adherence to specifications.
- Maintained and cleaned printing equipment to ensure optimal performance.
- Adjusted machine settings to fit job specifications and enhance material efficiency.
- Adjusted settings on the printing machine to accommodate different paper sizes and thicknesses.
Crew
McDonald's
West Branch, Iowa
08.2013 - 10.2015
- Prepared food items following company standards and safety guidelines to ensure quality and compliance.
- Provided excellent customer service while taking and delivering orders promptly.
- Maintained cleanliness of dining area, kitchen, and equipment to create a safe and welcoming environment for customers.
- Operated cash registers efficiently and handled customer transactions accurately.
- Stocked supplies and ingredients to ensure seamless kitchen operations and timely service.
Childcare Provider
Sycamore Learning Center
Tipton, Iowa
04.2012 - 08.2014
- Developed engaging lesson plans to promote children's learning and development.
- Supervised daily activities, fostering a safe and nurturing environment for children's growth.
- Organized age-appropriate games and activities that encouraged creativity and exploration among children.
- Communicated regularly with parents about children's progress and well-being.
- Maintained cleanliness and organization of learning spaces, enhancing a positive atmosphere for learning.
Education
High School Diploma -
Kirkwood Community College
Cedar Rapids, IA05-2016
Skills
- Meal planning
- Home safety
- Customer service
- Conflict resolution
- Employee training
- Inventory management
Timeline
Stay At Home Mom
SAHM
09.2024 - Current
Assistant Manager
Happy Joe's Pizza
03.2017 - 09.2024
Print Operator
CDS Global
09.2015 - 11.2016
Crew
McDonald's
08.2013 - 10.2015
Childcare Provider
Sycamore Learning Center
04.2012 - 08.2014
High School Diploma -
Kirkwood Community College