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Data Entry Specialist ll 

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Detail-oriented and reliable Data Entry Specialist with 7+ years of experience in high-volume data processing, medical correspondence management, and administrative support. Proven track record of exceeding productivity goals while maintaining 99%+ accuracy in remote and fast-paced environments. Adept at navigating claims-related documents and ensuring compliance with HIPAA and internal protocols. Skilled in Microsoft Excel, Outlook, and various database systems.

Accomplished Senior Technical Specialist at CitiusTech Inc., I excel in architecting scalable Snowflake-based data solutions and leading diverse teams. My expertise in data governance and performance optimization has driven significant improvements in healthcare analytics, ensuring robust data quality and security while fostering collaboration and knowledge sharing across teams.

Educated patients on hospital policies, procedures, and services available to them. Assisted in the orientation of new staff by sharing knowledge and best practices. Handled emergency situations calmly, ensuring appropriate measures were taken swiftly. Resolved patient billing inquiries and explained charges clearly. Scheduled patient appointments and managed changes or cancellations efficiently. Facilitated communication between patients, families, and healthcare providers to ensure quality care. Coordinated with insurance companies to verify coverage and obtain pre-authorizations. Collected patient feedback to identify areas for improvement in service delivery. Served as a liaison between the medical team and patients for updates on medical conditions and treatment plans. Managed front desk operations, including greeting visitors and answering multi-line phone systems. Documented patient interactions accurately in electronic health records (EHR) system. Verified completeness and accuracy of patients' information for documentation in EMR system. Managed pre-admitting and admitting of patients at busy facility. Scheduled follow-up visits for patients' follow-on visits. Collected and secured cash payments for patients' co-payments and additional financial obligations. Connected with insurance companies to verify details and process billing. Registered patients, routed documentation and escorted individuals to procedure locations. Worked with insurance companies to obtain approvals or contest denials. Recorded patient data in EMR system with strict compliance to regulatory requirements. Built trusting rapport with patients and caregivers. Safeguarded patient privacy with consistent adherence to HIPAA protocols. Served as patient advocate, liaising with providers and insurance companies to meet patient needs. Obtained pre-authorizations to remove patient barriers to healthcare. Facilitated appointment reminders via phone calls, emails, or text messages to reduce no-shows. Monitored waiting areas to ensure a comfortable environment for patients and visitors. Supported billing department by preparing invoices and processing payments promptly.

Detail-oriented Data Analyst with expertise in SQL programming, data visualization, and healthcare data management. Proven ability to develop impactful data solutions and streamline processes to enhance data integrity.

Brandy Bohler

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Data Entry Specialist ll

Healthcare Data Entry Specialist

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Bachelor of Science - in Health Services Administration

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Bachelor of Science - in Health Services Administration

Data Entry Specialist ll

Healthcare Data Entry Specialist

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