BRANDY CHANDLER
10865 Aliso Dr, Colorado Springs,CO
Summary
Analytical Manager with over 5 years of experience leading cross-functional teams in operational settings. Proven ability to build high-performing teams, streamline processes, and achieve measurable outcomes. Skilled in integrating data, personnel, and systems to enhance efficiency and minimize errors.
Overview
14
14
years of professional experience
Work History
Financial Governance Manager
Graebel Companies
01.2023 - Current
- Developed financial framework for new system, enhancing transaction management.
- Collaborated cross-functionally on UAT and QA testing, preventing post-launch defects.
- Implemented redundancy systems and documentation protocols to eliminate single points of failure.
Claims Analyst Supervisor
American Specialty Health
02.2018 - 12.2022
- Enhanced accuracy by 22% while managing high-performing teams across multiple sites, consistently exceeding processing KPIs.
- Designed and implemented standardized workflows for three regional teams to improve efficiency.
- Authored detailed SOPs and training materials for onboarding in new roles and technologies.
Assistant Manager
Gap Inc.
11.2011 - 10.2017
- Hired and trained seasonal teams of over 10 staff annually to achieve sales and service objectives.
- Utilized historical data to forecast and meet KPIs for sales, loyalty programs, and customer satisfaction.
- Acted as interim leader during critical absences to maintain team performance and operational continuity.
Education
MBA - Business Analytics
Texas Woman's University
Denton, TX05.2019
B.A.S. - Business Administration
Texas Woman's University
Denton, TX05.2017
Skills
- Team leadership and staff development
- Operational process improvement
- Data analytics and reporting
- Project management and collaboration
- Change management and documentation
- Quality assurance and risk mitigation
- Microsoft Office Suite proficiency
- Power BI expertise
- Tableau skills
- SQL knowledge
- R programming
- Python development
- SharePoint management
- D365 familiarity
- Access database management
Websites
Timeline
Financial Governance Manager
Graebel Companies
01.2023 - Current
Claims Analyst Supervisor
American Specialty Health
02.2018 - 12.2022
Assistant Manager
Gap Inc.
11.2011 - 10.2017
MBA - Business Analytics
Texas Woman's University
B.A.S. - Business Administration
Texas Woman's University
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