Hi, I’m
BRANDY COELHO
Fairbanks,AK
Overview
27
years of professional experience
Work History
Airgas An Air Liquide CompanyFairbanks, AK
Account Manager
05.2022 - Current
Job overview
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Everts Air CargoFairbanks, AK, USA
Training Dept Coordinator
11.2019 - Current
Job overview
- Maintain Electronic document management system
- Build and implement new Computer Based Training into Electronic database
- Prepare reports by collecting and analyzing data for entire company
- Maintain a complete history of training for each employee
Farmers InsuranceModesto, CA, USA
Office Producer
10.2014 - 12.2019
Job overview
- Ensure compliance to all state insurance regulations
- Provide efficient interface with all clients
- Maintain the State understanding of all personal and commercial lines
- Provide outstanding customer service
- In charge of training all newly hired producers
State Farm InsuranceJackson, TN, USA
Office Producer
04.2019 - 08.2019
Job overview
- Ensure compliance to all state insurance regulations
- Provide efficient interface with all clients
- Maintain the State understanding of all personal lines
- Provide outstanding customer service
JanskaColorado Springs, CO, USA
Sales/Customer Service
11.2013 - 05.2014
Job overview
- Customer Service
- Receive phone/web orders
- Input orders into database
- File client records
- Ensure stock was accurate
- Schedule customer viewings
- Assemble new items into database
FNSB Animal ControlFairbanks, AK, USA
Animal Intake Tender
03.2013 - 07.2013
Job overview
- Intake/Out take of animals
- Handling of aggressive animals
- Urgent Care
- Pharmacology
- Assist clinic Veterinarian/ Chart medical records
- Maintain Patient/Client Files
- Medical Terminology
- Assist in Euthanasia
Ripon Veterinary HospitalRipon, CA, USA
Veterinary Technician
04.2010 - 01.2012
Job overview
- Urgent Care
- Pharmacology/Anesthesia Monitoring
- Schedule Appointments/ Chart Records
- Maintain Patient/Client Files
- Received/Process payments for services rendered
- Medical Terminology
- Assist in surgery
- Train all newly assigned Surgery Technicians
Village Oak Vet HospitalModesto, CA, USA
Veterinary Technician
02.2009 - 12.2009
Job overview
- Urgent Care
- Pharmacology/Anesthesia Monitoring
- Schedule Appointments/ Chart Records
- Maintain Patient/Client Files
- Medical Terminology
- Assist in surgery
Animal Care CenterGreen Valley, AZ, USA
Veterinary Technician
04.2007 - 10.2008
Job overview
- Urgent Care
- Pharmacology/Anesthesia Monitoring
- Schedule Appointments/ Chart Records
- Maintain Patient/Client Files
- Medical Terminology
- Assist in surgery
- Digital X-Ray
US Air Force
Security Forces (Law Enforcement)
04.1998 - 06.2001
Job overview
Education
Tucson CollegeTucson, AZ
CNA
07.2007
University Overview
GPA: 4.0
Pima Medical InstituteTucson, AZ
Veterinary Assistant; Medical Admin Asst
04.2007
University Overview
GPA: 4.0
Chemeketa Community CollegeSalem, OR
General Education from GED
01.1996
University Overview
Skills
- Strong Supervisory Skills
- Public Speaking Skills
- Experienced in all aspects of Office Skills
- Excellent interpersonal Skills
- Strong Communication Skills
- Intermediate knowledge of MS Office
- Strong Law Enforcement Skills (AF)
References
References
Dawn Norris, Insurance Producer, Farmers Insurance, 209-985-1834, Selina Rivera, Insurance Producer, Farmers Insurance, 209-505-7242, Julie Barker, Insurance Agent/Producer, State Farm Insurance, 731-394-0489, Anna Coelho, Friend, 12, 209-581-6332, Krista Bradley, Friend, 11, 209-678-8933, Dawn Testu, Aunt/Former Employer, 42, 520-481-7078Timeline
Account Manager
Airgas An Air Liquide Company
05.2022 - Current
Training Dept Coordinator
Everts Air Cargo
11.2019 - Current
Office Producer
State Farm Insurance
04.2019 - 08.2019
Office Producer
Farmers Insurance
10.2014 - 12.2019
Sales/Customer Service
Janska
11.2013 - 05.2014
Animal Intake Tender
FNSB Animal Control
03.2013 - 07.2013
Veterinary Technician
Ripon Veterinary Hospital
04.2010 - 01.2012
Veterinary Technician
Village Oak Vet Hospital
02.2009 - 12.2009
Veterinary Technician
Animal Care Center
04.2007 - 10.2008
Security Forces (Law Enforcement)
US Air Force
04.1998 - 06.2001
Tucson College
CNA
Pima Medical Institute
Veterinary Assistant; Medical Admin Asst
Chemeketa Community College
General Education from GED