Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Brandy Culbreth

Lugoff,SC

Summary

Dedicated medical billing professional with over 10 years of experience in customer service and billing operations seeking a position where my skills in account management, billing expertise, and data analytics can contribute to the success of a healthcare organization.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Medical Biller/Accounts Manager

DR. Catalyst
05.2024 - 08.2024
  • Responsible for providing detailed information to upper management for each client as well as scheduling virtual client meetings, updating SOP's, month end reporting, invoicing and some software training
  • Followed up with insurance companies regarding claim denials or discrepancies, resolving issues in a timely manner
  • Utilized electronic health record (EHR) systems to input patient information, update billing records, and generate reports
  • Processed medical claims and invoices for a high-volume healthcare facility, ensuring accuracy and adherence to billing guidelines

Director of Operations

Fox Meadows Medical Services
06.2017 - 05.2024
  • Company Overview: We provided professional medical billing for clients across the US for many different specialties including Internal medicine, Family practice, Pediatrics, Podiatry, Pain Management, ENT and DME supplies
  • My starting position was a medical biller and was promoted to RCM Lead, Billing Implementation Specialist and then Directive of Operations
  • I believe my positive attitude, attention to detail and my desire to grow and learn as an employee as well as team a member is how I excelled my career with the company
  • Analyzed financial data regularly to identify areas of improvement and cost-saving opportunities
  • Conducted regular audits of operational processes to ensure compliance with industry regulations and company policies
  • Managed the recruitment, onboarding, training, and development of staff members at multiple locations
  • Developed and implemented employee training programs to enhance skills and knowledge within the organization
  • Conducted regular performance evaluations of staff members, providing feedback and coaching for professional development
  • Leveraged data analytics tools to identify trends and opportunities for process optimization
  • Returned patient phone calls and processed credit card payments within practice management system
  • We provided professional medical billing for clients across the US for many different specialties including Internal medicine, Family practice, Pediatrics, Podiatry, Pain Management, ENT and DME supplies

Medical Biller

Practice Velocity
04.2014 - 05.2017
  • Customer service representative taking patient calls and then I was promoted to medical biller
  • I performed all functions related to billing and collections which included charge entry, payment posting, clerical duties, AR, and patient cold calling while working with a team of individuals
  • Reviewed and corrected coding errors on claims to maximize reimbursement from insurance companies
  • Followed up with insurance companies regarding claim denials or discrepancies, resolving issues in a timely manner
  • Maintained strict confidentiality of patient information in compliance with HIPAA regulations
  • Managed accounts receivable by tracking outstanding payments, contacting patients for payment arrangements, and initiating collections when necessary

Education

GED - Science

Rock Valley Community College
Rockford, IL
01.2013

Skills

  • Medical Billing
  • ICD-10
  • Medical Records
  • CPT Scrubbing
  • Microsoft Excel
  • Medical Coding
  • Attention to detail
  • Workers' compensation
  • Data analytics
  • Data entry
  • Customer service
  • Medical Office Experience
  • Teamwork
  • Team development
  • Strategic planning
  • Customer relationship management
  • Client Account Management
  • Explanation of Benefits
  • Computer literacy
  • Billing Systems

Certification

HIPAA Certified

Assessments

  • Protecting patient privacy, Proficient, 08/01/24
  • Time management skills, Proficient, 08/01/24
  • Medical billing, Proficient, 08/01/24
  • Customer focus & orientation, Proficient, 08/01/24
  • Sales skills, Proficient, 08/01/24

Timeline

Medical Biller/Accounts Manager

DR. Catalyst
05.2024 - 08.2024

Director of Operations

Fox Meadows Medical Services
06.2017 - 05.2024

Medical Biller

Practice Velocity
04.2014 - 05.2017

GED - Science

Rock Valley Community College

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Brandy Culbreth