Brandy Fears
Fresno,TX
Summary
Dedicated professional with 20 years of experience in administrative roles, adept at managing mail, receptionist duties, and document handling including scan, legal filing, and making copies. Skilled in overseeing office operations, correspondence, and maintaining meticulous records. Seeking a role as an Administrative Clerk to leverage expertise in efficient office management and customer service excellence.
Experienced with strategic planning, financial management, and team leadership. Utilizes innovative approaches to streamline operations and drive growth. Track record of building strong relationships with stakeholders to ensure business success.
Professional with experience in business leadership and management, prepared for this role. Strong focus on team collaboration and achieving results. Skilled in strategic planning, financial oversight, and operational efficiency. Reliable and adaptable to changing needs, ensuring consistent performance and growth.
Overview
16
16
years of professional experience
Work History
Business Owner
Face Beat Cosmetics
01.2018 - Current
- Oversee all operational aspects of Face Beat Cosmetics, including strategic planning, product development, marketing, sales, financial management, and customer service to drive business growth and brand recognition
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Office Manager
Aneu Lab Solutions
01.2023 - 01.2025
- Oversee daily administrative operations for Aneu Lab Solutions, ensuring efficient office functionality, managing correspondence, coordinating with departments, and maintaining supplies and equipment for optimal workplace performance
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Processor/Pa Authorization, Senior Pharmacy Technician
PharMerica Pharmacy
01.2009 - 01.2016
- Managed medication requests and billing processes, ensuring accurate compounding, packaging, and resolution of third-party claims and prior authorizations
- Maintained accurate financial records by processing invoices, reconciling product logs, and overseeing inventory control through ordering, stocking, and rotation procedures
- Uphold strong relationships with healthcare providers, verifying new prescriptions and contributing to a high customer satisfaction rate through effective communication and rapport building
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
Bachelor of Science - Health Administration
Texas Southern University
Houston12-2024
Pharmacy Technician Certificate - Pharmacy Technician
Houston Community College
01.2011
Skills
- Pharmacy Technician
- Medical Office Specialist
- Pharmacy Support
- ICD-9 Coding
- Medical Billing
- Medical Terminology
- OPAC Certified
- PC Literate
- Word Processing
- Microsoft Office
- Internet
- Excel
- Access Database Creation
- PowerPoint
- Data Entry
- 10-Key (Touch or Sight)
- Accounts Receivable/Payable
- Medical Transcription
- Filing
- Senior Level Organizational Skills
- Excellent Customer Service Skills
- Verbal Communication
- Written Communication
- Time Management
- Detail Oriented
- Organizational Skills
- Customer service
- Customer relations
- Driven and determined
- Entrepreneurial personality
- Relationship building
- Business planning
- Employee training
- Team collaboration and leadership
- Performance improvement
- Project management
- Business development
- Business administration
- Purchasing and planning
- Strategic Decision-making
- Issue resolution
- Professional networking
- Budget control
- Operations management
- Social media marketing
- Bookkeeping
- Quality assurance
- Cost control and budgeting
- Staff hiring
- Sales planning
- Financial management
- Sales development
- Accounting management
- Negotiation and persuasion
- Strategic planning
- Start-up operations
- Business marketing
- New business development
- Policies and procedures development
- Staff management
- Negotiation
- Public speaking
- Financial planning
- Financial administration
- Vendor relationship management
- Cost analysis and savings
- Regulatory compliance
- Human resources management
- Organizational development
- E-commerce management
- Staffing oversight
- Consulting
- Contract management
Timeline
Office Manager
Aneu Lab Solutions
01.2023 - 01.2025
Business Owner
Face Beat Cosmetics
01.2018 - Current
Processor/Pa Authorization, Senior Pharmacy Technician
PharMerica Pharmacy
01.2009 - 01.2016
Pharmacy Technician Certificate - Pharmacy Technician
Houston Community College
Bachelor of Science - Health Administration
Texas Southern University
Certification
- Certified Nursing Assistant (CNA)
- First Aid Certification
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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