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Brandy Freeman
Birmingham,AL
Work Preference
Summary
Results-oriented Frontline Team Leader with expertise in team management and conflict resolution. Drives operational improvements to enhance workflow and elevate employee engagement. Leverages strong communication and leadership skills to foster positive team dynamics and motivate teams to achieve performance targets through effective coaching.
Overview
2
2
years of professional experience
Work History
Southeastern meat warehouse
The line
Birmingham , Al
04.2025 - 09.2025
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Resolved problems, improved operations, and provided exceptional service.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Frontline Team Leader
McDonald's
Birmingham, AL
05.2024 - 09.2024
- Supervised frontline staff to ensure efficient service and customer satisfaction.
- Trained new team members on procedures and customer service techniques.
- Coordinated daily operations to maintain quality and cleanliness standards.
- Trained new employees on company policies and procedures.
Cashier Team Lead
Jack in the Box
Birmingham, AL
07.2023 - 04.2024
- Supervised cashier team to ensure efficient customer service during peak hours.
- Managed cash handling procedures to maintain accuracy and security in transactions.
- Trained new cashiers on register operations and customer interaction best practices.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
Education
Jeff State
Birmingham, ALSkills
- Operations coordination
- Customer service
- Order fulfillment
- Customer needs assessment
- Staff training
- Team leadership
- Team engagement
- Problem solving
- Cash handling
- Strong work ethic
Timeline
Southeastern meat warehouse
The line
04.2025 - 09.2025
Frontline Team Leader
McDonald's
05.2024 - 09.2024
Cashier Team Lead
Jack in the Box
07.2023 - 04.2024
Jeff State