Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time offPaid sick leave401k match
30
Years of experience
Work History
Pubic Area Attendant
2 Years 8 Months
Great Wolf Lodge | 01.2024 - Current
2025 Employee of the Year
Ensure public areas remained clean and organized, prioritizing guest comfort and enjoyment.
Address guest inquiries and concerns promptly to elevate overall guest satisfaction.
Implement comprehensive training programs for new hires focused on cleanliness and safety standards, ensuring a cohesive and safe work environment.
Elevate guest satisfaction through meticulous maintenance of clean and orderly environments.
Customer Service Representative
1 Year 11 Months
Pacific Workforce Development Council | 07.2014 - 06.2016
Worked at WorkSource assisting customers with resume and cover letter development, filling out job applications, and the scanning, faxing, or copying of needed information to accomplish this task. Efficient in Microsoft Office. Completed confidentiality training.
Resolved customer inquiries efficiently through active listening and effective communication.
Executed follow-up procedures to ensure customer concerns were addressed promptly and effectively.
Nutrition Associate
2 Months
Fred Meyer | 05.2014 - 07.2014
Provided customer assistance, stocked merchandise, and managed product code dates and markdowns.
Department Manager/Administrative Assistant
6 Years 8 Months
Grocery Outlet | 06.2006 - 02.2013
Oversaw daily operations, ensuring adherence to company policies and procedures.
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Cashier
1 Year 6 Months
Fred Meyer | 06.2004 - 12.2005
Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
Maintained knowledge of product promotions and store policies to enhance customer experience.
Assisted customers with inquiries, providing timely and effective solutions to improve satisfaction.
Collaborated with team members to streamline checkout processes, reducing wait times for customers.
Room Attendant / Housekeeping Supervisor / Public Area Attendant / Laundry Attendant / Food & Beverage Supervisor at The Great Wolf LodgeRoom Attendant / Housekeeping Supervisor / Public Area Attendant / Laundry Attendant / Food & Beverage Supervisor at The Great Wolf Lodge