Brandy Ganley
West Wareham,MA
Summary
Dedicated and professional individual with a proven track record in exceptional customer service, effective time management, and staying up-to-date with industry trends. Skilled in troubleshooting problems and devising successful solutions. Adept at fostering positive relationships through excellent verbal and written communication skills. Committed to delivering outstanding results by consistently surpassing goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Surgical Dental Assistant
Oral Surgery South PC
Plymouth, MA
10.2022 - Current
- Assisted in complex surgical procedures, showcasing strong dexterity and knowledge of dental anatomy.
- Maintained detailed records regarding treatment plans, progress notes, and consent forms to ensure continuity of care across visits.
- Ensured optimal patient safety through vigilant monitoring during surgeries and timely assistance to the surgeon.
- Upheld strict compliance with infection control protocols, ensuring a clean and safe environment for patients and staff alike.
Ophthalmic Technician / Ophthalmic Scribe
Ophthalmic Consultanta of Boston
Plymouth, MA
09.2013 - 08.2020
- Supported patient flow goals with skilled intakes and immediate documentation of patient information
- Completed visual acuity tests, and refractometry with minimal oversight
- Assisted ophthalmologist's with detecting refractive errors and managing patients' ocular disorders
- Assisted accurate office flow by performing Humphrey's Visual Field testing when needed
- Minimized infection risks by consistently following cleaning and sanitation procedures for all ophthalmic equipment
- Readied examination rooms by restocking supplies, removing used items, and wiping down equipment and instruments
- Measured and recorded papilary responses and other information in Epic
- Helped ophthalmologist triage patients' issues by telephone and in-person for diverse emergencies
- Supported ophthalmologists completing both in-office and advanced surgical procedures
- Documented patients' medical histories for ophthalmologists using Epic
Office Manager
Travers Landscape and Construction
Bourne, MA
02.2008 - 06.2012
- Protected organizational information with effective safety and security procedures for digital and physical files
- Completed advanced clerical tasks, including account reconciliation and document management
- Improved employee performance by coordinating workflow and implementing performance incentives
- Tracked ongoing business expenses and project-specific costs with quickbooks
- Enhanced administrative staff knowledge with development of new operational and training manuals
- Fielded numerous daily questions from administrative staff, customers, and vendors
- Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking
Education
High School Diploma -
Plymouth South High School
Plymouth, MA06.2007
Skills
- Patient care
- Appointment management
- Patient information documentation
- Cleaning & sanitation
- Telephone triage
- History documentation
- Patient assessment
- Instrument sterilization
- Time management
- Social perceptiveness
Certification
- CPR
- Dental Radiology
- Certified Dental Assistant
- Certified Ophthalmic Scribe
Timeline
Surgical Dental Assistant
Oral Surgery South PC
10.2022 - Current
Ophthalmic Technician / Ophthalmic Scribe
Ophthalmic Consultanta of Boston
09.2013 - 08.2020
Office Manager
Travers Landscape and Construction
02.2008 - 06.2012
High School Diploma -
Plymouth South High School