Brandy Garcia

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Supported team members in the completion of administrative tasks to keep the business organized.

Ensured a smooth, organized office environment by managing patient check-ins and handling clerical work.

• Scheduled and coordinated appointments efficiently, streamlining operations.
• Provided top-tier customer service and created an inviting, professional atmosphere for clients.
• Greeted and assisted clients with a warm, positive demeanor, enhancing overall client experience.

• Assisted customers by answering questions and responding to inquiries.
• Developed rapport with customers through active listening and empathetic communication, resulting in enhanced satisfaction levels.
• Consistently met performance metrics by setting personal goals and seeking feedback from supervisors for continuous improvement.
• Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
• Trained new employees on customer service etiquette and company standards.
• Developed strong communication skills, actively listening to clients and offering solutions.