Brandy Graves
Springfield,IL
Summary
With a proven track record at Springfield Memorial Hospital, I excel in medical coding and abstracting, demonstrating a keen eye for detail and a strong commitment to HIPAA compliance. My leadership in enhancing data security and coding accuracy has significantly boosted operational efficiency. Skilled in insurance coding and fostering team development, I bring both technical expertise and ethical standards to the table. Hands-on professional offering a keen understanding of data confidentiality and HIPAA regulations. Highly trained Medical Coder knowledgeable in AMA and the CMS coding rules. Efficient professional in healthcare documentation boasts high productivity and the capability to complete tasks swiftly while maintaining accuracy. Skilled in medical coding, electronic health records management, and data analysis. Excel in organizational, communication, and problem-solving skills, ensuring seamless workflow and compliance with healthcare regulations. Precision-driven Medical Coder known for maintaining high productivity and efficiently completing coding tasks. Possess specialized skills in ICD-10-CM, CPT coding, and medical terminology comprehension. Excel in analytical problem-solving, time management, and adaptability, ensuring accurate and timely submission of medical claims in diverse healthcare settings. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Inpatient Medical Coder
Springfield Memorial Hospital
Springfield, IL
01.2011 - Current
- Set up patient charts and documented information in various company software.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Compiled and coded patient data using standard classification systems.
- Coded diagnoses and procedures from patient medical records using ICD-10-CM and CPT-4 codes.
- Verified proper coding, sequencing of diagnoses, and accuracy of procedures.
- Utilized coding software and tools efficiently to expedite the coding process.
- Maintained positive working relationship with fellow staff and management.
- Updated coding skills and knowledge through continuous education and training.
Release of Information Supervisor
Springfield Memorial Hospital
Springfield, IL
03.2007 - 01.2011
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Complied with company policies, objectives and communication goals.
- Organized client meetings to provide project updates.
- Audited company's legal documents to verify compliant policies and procedures.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Collaborated with other departments to coordinate workflow processes between teams.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
Release of Information Specialist
Springfield Memorial Hospital
Springfield, IL
03.2002 - 03.2007
- Performed quality assurance reviews on completed releases of information requests.
- Verified record copies before handing each over to check for and remove unnecessary details.
- Maintained confidentiality of all patient records in accordance with HIPAA guidelines.
- Reviewed patient records to determine releasable information according to HIPAA regulations.
- Assisted in the development of policies and procedures related to release of information activities.
- Resolved issues relating to incomplete or inaccurate authorizations.
- Mentored junior team members and managed employee relationships.
- Handled incoming calls and directed callers to appropriate department or employee.
- Identified protected health information to safeguard and protect patient privacy.
- Prepared correspondence notifying requestors when additional documentation is needed prior to releasing requested documents.
- Analyzed trends in volume and types of requests received over time.
- Located and retrieved files, assisting public with general information.
- Determined and implemented techniques to improve medical records retrieval process.
- Responded promptly and professionally to customer inquiries via telephone or email.
Medical Transcriptionist
Springfield Memorial Hospital
Springfield, IL
08.2001 - 03.2002
- Identified and corrected errors in reports which could compromise patient care.
- Returned dictated reports for physician's review, signature and corrections and inclusion in patients' medical records.
- Monitored incoming dictations for timely completion of assigned tasks.
- Maintained high accuracy rate on daily production of completed reviews.
- Evaluated audio recordings for clarity prior to beginning transcription work.
- Translated medical jargon and abbreviations into expanded forms to promote accuracy of patient and health care facility records.
- Identified mistakes in reports and checked with doctors to obtain correct information.
Medical Records File Clerk
Springfield Memorial Hospital
Springfield, IL
08.1998 - 08.2001
- Collected, sorted, and distributed incoming correspondence and reports related to medical records.
- Kept abreast of changes in departmental policies and procedures related to medical record keeping.
- Implemented updates and improvements to electronic health records systems as directed.
- Maintained patient files, ensuring accuracy and confidentiality of medical records.
- Maintained positive working relationship with fellow staff and management.
- Created new patient files by entering demographic data into the computer system.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Purged inactive files and destroyed obsolete files following procedures
Education
Medical Terminology
Lincoln Land Community College
Springfield, ILMedical coding for both ICD 9 CM and CPT 9
Lincoln Land Community College
Springfield, ILAssociate of Applied Science - Health Information Technology
Richland Community College
Decatur, ILSkills
- Insurance coding (ICD-9 and CPT)
- Record assessment
- Knowledgeable in Word, Excel, and some PowerPoint
- Ethical standards
- Medical coding and abstracting
- Anatomy
- Data entry
- Documentation oversight
- Data security procedures
- HIPAA compliance
- Medical terminology
- Performance improvement
- Continuing education
- Diagnostic coding
- Inpatient records coding
- Code assignment research
- Procedural coding
Affiliations
My passion when not working is flower gardening. I love planting different flowers and I just love to be outside. I enjoy hiking, being outdoors and walking in nature. I love to travel. And I enjoy reading on the days that I cannot be outside.
Certification
I currently do not have any certifications, but my goal is to receive a Certified Coding Specialist certificate and a Registered Health Information Technician certificate. I am also looking into Cancer registrar certification.
References
References available upon request.
Timeline
Inpatient Medical Coder
Springfield Memorial Hospital
01.2011 - Current
Release of Information Supervisor
Springfield Memorial Hospital
03.2007 - 01.2011
Release of Information Specialist
Springfield Memorial Hospital
03.2002 - 03.2007
Medical Transcriptionist
Springfield Memorial Hospital
08.2001 - 03.2002
Medical Records File Clerk
Springfield Memorial Hospital
08.1998 - 08.2001
Medical Terminology
Lincoln Land Community College
Medical coding for both ICD 9 CM and CPT 9
Lincoln Land Community College
Associate of Applied Science - Health Information Technology
Richland Community College
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