Brandy Grodzicki
Bakersfield,CA
Summary
Service professional with extensive experience in customer service, supply chain management, and alcohol compliance. Demonstrated success in improving customer experiences and optimizing operational efficiency. Skilled in creating memorable visits through effective service delivery.
Overview
15
15
years of professional experience
Work History
Bartender
Buffalo Wild Wings
Bakersfield, CA
07.2025 - Current
- Crafted personalized beverage selections based on customer preferences, enhancing satisfaction.
- Delivered attentive service to elevate customer experiences.
- Processed payments accurately and efficiently with POS system.
- Maintained cleanliness and organization of bar area during shifts.
- Streamlined bar supply organization and restocking for uninterrupted service flow.
Waitress, Bartender and Service Professional
Olive Garden
Thousand Oaks, California
10.2019 - 10.2024
- Coordinated with kitchen staff to ensure timely and accurate food delivery for enhanced guest satisfaction.
- Resolved customer complaints with professionalism and empathy to improve guest experience and retention.
- Recorded customer orders accurately and efficiently. for food and beverages, delivering them promptly to guests.
- Poured and served alcoholic beverages to customers following legal guidelines. Responsible in compliance with state laws.
- Utilized POS system for accurate meal cost calculations and tax additions.
- Maintained a clean work station by restocking supplies and sanitizing surfaces.
- Developed and delivered training sessions for new staff on service standards and procedures to maintain high service quality.
- Adhered to local health codes for food preparation and storage.
Property Manager
Public Storage
Los Angeles, California
04.2011 - 09.2019
- Managed daily operations of storage facilities, maintaining high property standards.
- Managed tenant relations, promptly addressing inquiries and concerns to foster positive communication.
- Resolved tenant complaints efficiently, leading to improved customer satisfaction and tenant retention.
- Assessed rental applications and conducted background checks to approve or deny tenants.
- Collected monthly rental fees, deposits, and payments accurately.
- Coordinated maintenance schedules, ensuring timely repairs of facility equipment.
- Developed and enforced tenant relations policies, ensuring consistent adherence across properties.
Education
Associate of Arts - Nutrition
Moorpark College
Moorpark, CA12-2020
Some College (No Degree) -
California State University, Channel Islands
Camarillo, CASkills
- Beverage preparation
- Point of sale operations
- Responsible beverage service
- Customer service
- Customer service
- Time management
- Time management
Timeline
Bartender
Buffalo Wild Wings
07.2025 - Current
Waitress, Bartender and Service Professional
Olive Garden
10.2019 - 10.2024
Property Manager
Public Storage
04.2011 - 09.2019
Associate of Arts - Nutrition
Moorpark College
Some College (No Degree) -
California State University, Channel Islands