Brandy Hammond
Sharpsburg,GA
Summary
Team-oriented technical leader with expertise in the full spectrum of IT business needs. Comfortable in a high-staked, fast-paced environment remotely. Committed to driving success and improvement through IT innovation.
- IT Business Strategy
- Server Support
- Process Automation
- Training
- Relationship Building
Overview
14
14
years of professional experience
1
1
Certification
Work History
Network Administrator
BRS
Newnan, GA
03.2013 - 01.2024
- Provided training sessions for end-users on how to use various software applications or hardware devices.
- Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
IT Support Specialist
Transus
Atlanta, GA
04.2010 - 06.2015
- Provided technical support to clients via phone, email, and remote access.
- Configured workstations, networks, servers and printers for end users.
- Trained new employees on the use of computer systems and programs.
Education
Associate of Science - Computer And Information Sciences
DeVry University
Villa Park, IL05-2018
High School Diploma -
Northgate High School
Newnan, GA05-2000
Skills
- Technical Support
- System Upgrades
- Network Security Management
- Disaster Recovery Procedures
- Data Backups
Technical Proficiencies
Sever Technologies: Active Directory, Group Policies, Remote Management, Virtual Machine, File Server and Image Backup
Network Protocols: TCP/IP, DNS, DHCP, FTP, SMTP, POP3, HTTP, IMAP, LAN, WAN,VPN
Hardware, Internet Applications, Office Applications and other Applications
Network Products: Routers and Switches, Hub, and Check-point
Certification
Cisco- Network Security
Google- IT Support L2
IBM- Data Analytics
IBM- IT Support L3
IBM- Hardware and Operation Systems
Languages
English
Full Professional
Timeline
Network Administrator
BRS
03.2013 - 01.2024
IT Support Specialist
Transus
04.2010 - 06.2015
Associate of Science - Computer And Information Sciences
DeVry University
High School Diploma -
Northgate High School
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