Summary
Overview
Work History
Education
Skills
Timeline
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Brandy Harris

Purcell,Oklahoma

Summary

Professional Secretary with over 10 years of experience managing daily administrative support tasks and operations. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.

Overview

17
17
years of professional experience

Work History

Office Secretary

Harcon LLC
Purcell , OK
01.2010 - Current
  • Responded to inquiries from callers seeking information.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Received incoming mail and evaluated and distributed correspondence requiring priority attention.

Healthcare Customer Service Representative

Ross Health Care
Norman , OK
01.2005 - 01.2010
  • Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
  • Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
  • Identified, analyzed and researched systemic issues and made recommendations for resolution.
  • Maintained designated portfolio of customer accounts by contacting customers behind on payment obligations.

Education

High School Diploma -

Purcell High School
Purcell, OK
05.1996

Skills

  • Billing and Invoicing
  • Office Supplies and Inventory
  • Multi-Line Telephone Systems
  • Appointment Coordination
  • Multitasking and Time Management
  • Document and File Management
  • Office Equipment Operation

Timeline

Office Secretary

Harcon LLC
01.2010 - Current

Healthcare Customer Service Representative

Ross Health Care
01.2005 - 01.2010

High School Diploma -

Purcell High School

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Brandy Harris