Brandy Helmer
Palmetto,FL
Summary
Results-driven and customer-oriented professional with extensive experience in customer service, food services, and management. Seeking a challenging position where I can utilize my strong interpersonal skills, problem-solving abilities, and leadership qualities to provide exceptional service and drive customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Customer Service Associate
Publix
- Served as a front-line representative, providing excellent customer service in a fast-paced retail environment
- Assisted customers with product selection, answered inquiries, and resolved issues
- Operated cash registers accurately and efficiently to process transactions
- Maintained a clean and organized work area to enhance the shopping experience
Store Associate
Jerry Bait and Tackle
- Assisted customers with selecting fishing gear, bait, and tackle, providing expert advice
- Handled cash transactions and maintained accurate inventory records
- Provided exceptional customer service, building strong relationships with regular customers
- Assisted in organizing and merchandising products to optimize sales
Department Manager
Walmart
- Successfully managed a team of employees, ensuring efficient and productive operations
- Trained and mentored new team members, fostering a positive work environment
- Monitored inventory levels, implemented effective ordering strategies, and managed shrinkage
- Resolved customer complaints and ensured customer satisfaction
Elderly Caregiver
- Provided compassionate care and assistance to elderly clients, ensuring their comfort and well-being
- Assisted with daily activities, medication management, and personal hygiene
- Engaged in meaningful conversations and activities to promote social interaction
- Monitored and documented clients' health conditions, reporting any changes to appropriate healthcare professionals
Shift Manager
Burger King
- Oversaw daily operations, ensuring smooth workflow and excellent customer service
- Trained and supervised team members, promoting a positive and efficient work environment
- Managed inventory and controlled costs to meet budgetary goals
- Resolved customer complaints and maintained a high standard of food quality and safety
Food Services Associate
Clearwater Bagels
- Prepared and served a variety of bagels, sandwiches, and beverages to customers
- Maintained cleanliness and organization of the food preparation and serving areas
- Provided friendly and efficient customer service, ensuring a positive dining experience
- Handled cash transactions accurately and reconciled sales at the end of shifts
Assistant Manager
Dollar General
- Assisted the store manager in day-to-day operations, including inventory management and merchandising
- Trained and supervised team members, ensuring excellent customer service
- Handled customer inquiries, resolved complaints, and maintained a clean and organized store environment
- Assisted in creating employee schedules and implementing sales strategies
Customer Service Representative
Sky Vapes
01.2023 - Current
- Assisted customers with inquiries, product recommendations, and troubleshooting vape devices
- Provided exceptional customer service to ensure customer satisfaction and loyalty
- Resolved customer complaints effectively and efficiently, maintaining a positive and friendly demeanor
- Collaborated with team members to ensure smooth operations and achieve sales targets
Education
High School Diploma -
Wakulla High School
01.1996
Skills
- Exceptional customer service skills
- Strong problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work well in a team environment
- Proficient in cash handling and point-of-sale systems
- Detail-oriented and organized
- Leadership and management skills
Timeline
Customer Service Representative
Sky Vapes
01.2023 - Current
High School Diploma -
Wakulla High School
Customer Service Associate
Publix
Store Associate
Jerry Bait and Tackle
Department Manager
Walmart
Elderly Caregiver
Shift Manager
Burger King
Food Services Associate
Clearwater Bagels
Assistant Manager
Dollar General
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