Enthusiastic professional with a proven track record of providing outstanding support to multiple clients . Primarily striving to understand the client's needs and provide them with exceptional results through good communication, a hard work ethic, and leadership skills with a cognitively flexible and positive approach. Remarkable potential to efficiently perform technological applications necessary for the role. Specifically skilled in Microsoft Outlook, Word, PowerPoint, and Excel. Trained and managed a number of classified and unclassified projects. Trained to work dynamically in a professional environment.
Hi, I’m
Brandy Jacques
COLUMBIA,MD
Summary
Overview
5
years of professional experience
Work History
Maryland ARMY RESERVE
Y supply specialist
01.2021 - Current
Job overview
- Ordering materials and preparing stock orders and supply requests
- Maintains automated supply system for accounting of organizational and installation supplies, materials and equipment
- Receives and issues unit supplies and equipment.
- Receives, inspects, inventory, loads and unloads, and stores equipment
- Manages the unserviceable asset listing and awaits disposition and instructions from item managers
- Schedules and performs preventive and organizational maintenance on weapons and other sensitive items
- Responsible for audit and control of all accountable supplies and equipment documentation
- Responsible to periodically visit or conduct all shops to discuss adequacy of support, resolve problems, provide or receive information or conduct informal training as needed
- Manages the processes of planning, directing, managing, monitoring, evaluating and correcting integrated logistics support deficiencies throughout the research, development and acquisition process
- Evaluate plans for and provision of logistical support for feasibility, efficiency, and economy, and develop alternatives when required
- Monitor progress toward meeting the logistics plan and identify the cause and impact of delays or other problems.
- analyzed the equipment needs of units to procure the required inventory and supplies.
- Provided briefings and monthly communications to promote property acquisition, accountability, and regulatory compliance.
Tactical Protective Services
Unarmed Security Officer
06.2023 - Current
Job overview
- Completed full building and grounds patrols to spot and investigate concerns.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Directed guests around building and answered accessibility questions.
- Patrolled commercial property and associated parking garage.
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Detailed theft, access violations, and other incidents with reports to boost success of future criminal or civil remediation.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Responded quickly to incidents and assessed active situations for security concerns.
Main Event
Supervisor
10.2021 - Current
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Giant Supermarket
CASHIER
11.2018 - 01.2021
Job overview
- Helped customers find specific products, answered questions and offered product advice
- Assisted with purchases, locating items and signing up for rewards programs
- Resolved customer complaints and escalated worsening concerns for remediation
- Assisted customers with account updates, new service additions and promotional offers
- Worked closely with front-end staff to assist customers
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Verified customer identification for alcohol or tobacco purchases
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Morningside House Of Elliott City
06.2018 - 01.2021
Job overview
- Collaborated with host, bus person and cook to serve up food and beverage options
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
Diploma
University Overview
3, 2021, Department of the Army Fort lee
-Unit Armorer Certification course
University Overview
Howard Community College
High School Diploma
University Overview
United States Army Quartermaster SchoolFort Lee, Virginia
Unit supply specialist course
05.2024
University Overview
States Army Basic TrainingFort Jackson, South Carolina
2021
University Overview
Skills
- Customer Assistance
- Security monitoring
- Product recommendations
- Issue resolution
- Staff mentoring
- Cash register operation
- Customer Service
- Microsoft Office
- Critical thinking
- Decision-making
- Scheduling and calendar management
- Professional and mature
- Team collaboration
- Customer relations
- Personnel Protection
Languages
French
Native or Bilingual
creole
Native or Bilingual
Timeline
Unarmed Security Officer
Tactical Protective Services
06.2023 - Current
Supervisor
Main Event
10.2021 - Current
Y supply specialist
Maryland ARMY RESERVE
01.2021 - Current
CASHIER
Giant Supermarket
11.2018 - 01.2021
Morningside House Of Elliott City
06.2018 - 01.2021
Diploma
-Unit Armorer Certification course
Howard Community College
High School Diploma
United States Army Quartermaster School
Unit supply specialist course
States Army Basic Training
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