Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Brandy Jewell
Dundalk,MD
Summary
Overview
3
years of professional experience
Work History
Towson VeterinaryTowson, MD
Secretary
08.2021 - 09.2022
Job overview
- Efficiently managed file organization, spreadsheet creation, report faxing, and document scanning at the front desk.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled incoming phone calls, addressed inquiries, and transferred calls as required.
- Responded to customer queries through email and phone with professionalism and courtesy.
- Delivered professional customer service by welcoming visitors and effectively guiding them to the relevant personnel or offices.
- Maintained accurate records by consistently updating customer information in databases.
7-elevenEdgemere, MD
Shift Leader
12.2019 - 09.2021
Job overview
- Effectively upheld excellent customer service standards and demonstrated a positive outlook throughout working hours.
- Performed cash drawer audits to verify accurate currency counts for shift changes.
- Assigned duties to staff members, overseeing their progress and completion of tasks.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Worked closely with leadership to define and monitor performance targets.
- Consistently met production, quality, and cost goals by effectively planning and managing resources.
Education
Aberdeen High SchoolAberdeen, MD
High School Diploma
06-2012
University Overview
Skills
- Calendar Management
- Database Management
- Supply Restocking
- Meeting Coordination
- Equipment Troubleshooting
- Decision-making capabilities
- Creative Problem-Solving
- Issue Resolution
- Complaint resolution
- Appointment Scheduling
- Customer Service Management
Timeline
Secretary
Towson Veterinary
08.2021 - 09.2022
Shift Leader
7-eleven
12.2019 - 09.2021
Aberdeen High School
High School Diploma
Similar Profiles
Bryanna CastellanosBryanna Castellanos
Kennel Technician at Towson Veterinary HospitalKennel Technician at Towson Veterinary Hospital
Taichae T. ClarkTaichae T. Clark
Vet Assistant at Towson Veterinary Hospital IncVet Assistant at Towson Veterinary Hospital Inc
Daniel ImaniDaniel Imani
Office/Classroom Assistant at Towson UniversityOffice/Classroom Assistant at Towson University
Earl McNeilEarl McNeil
Fleet Manager at ZipcarFleet Manager at Zipcar
Rainea Ffrench-ZarasRainea Ffrench-Zaras
Accounting Manager at Members First Credit Union-Dundalk, MDAccounting Manager at Members First Credit Union-Dundalk, MD