Compassionate healthcare professional experienced in resident care and support. Delivered high-quality care while managing daily routines and adapting to changing needs. Collaborated effectively with team members to ensure consistent results and maintain a safe environment.
Work History
Resident Care Assistant
2 Years 7 Months
Thornapple Manor | 03.2024 - Current
Monitored vital signs and reported changes promptly to nursing staff.
Supported medication reminders and adherence to individualized care plans.
Assisted residents with daily living activities while preserving dignity and comfort.
Documented resident care observations accurately in charts and daily records.
Responded quickly to call lights and resident requests with attentive service.
Maintained clean, safe resident environments by following infection-control procedures.
Communicated resident needs clearly with nurses, families, and interdisciplinary care teams.
Adapted care routines to support mobility, hygiene, and emotional well-being.
Delivered exceptional care to residents with diverse needs, ranging from dementia and Alzheimer's patients to those requiring physical rehabilitation support.
Increased resident independence by aiding with mobility exercises and daily activities.
Provided emotional support for residents during difficult transitions or personal challenges, enhancing overall mental well-being.
Maintained a clean, organized living space for each resident, fostering a comfortable and welcoming atmosphere.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Trained new Resident Care Assistants in best practices and facility protocols, promoting teamwork and continuity of care across staff members.
Assisted residents in managing medications, ensuring proper dosages and adherence to schedules.
Monitored vital signs regularly, quickly identifying any changes requiring medical intervention or adjustments to care plans.
Promoted a safe living environment by promptly addressing potential hazards and reporting concerns to supervisors.
Received recognition from supervisors for consistently delivering high-quality care under challenging circumstances.
Contributed to efficient facility operations by maintaining accurate records of resident information and care provided.
Improved residents'' well-being through consistent monitoring and timely assistance with personal hygiene tasks.
Ensured compliance with state regulations regarding resident rights, confidentiality requirements, and facility policies and procedures.
Developed strong relationships with family members, providing regular updates on resident progress and addressing concerns as needed.
Furthered skills by actively taking part in employee training and taking classes to improve skills.
Followed residence's service plan and provided assistance with toileting, bathing, dressing, oral hygiene and other daily living tasks.
Operations Coordinator
7 Months
Dixon Engineering | 04.2022 - 11.2022
Served as main contact for all departments, facilitating communication and coordination.
Managed incoming phone calls
Monitored vehicle locations using GPS
GPS tracking
Organized documents in filing system
Managed inventory and ordering of uniforms
Prepared job folders for efficient workflow
Uniform ordering
Followed up with clients to schedule appointments and future jobs, enhancing client relations and service continuity.
Johnny's/ Subway Manager
10 Years 10 Months
Walter's Dimmick Petroleum | 06.2011 - 04.2022
Maintained accurate financial records for clients
Accounting
Conducted thorough audits of financial records
Placed orders for necessary supplies and equipment
Coordinated maintenance calls for facility issues
Scheduling
Human resource duties
Oversaw relationships with vendors for service quality
Processed cash deposits and managed daily transactions
Accounts Payable/Accounts Receivable
Customer Service
Implemented employee discipline procedures in compliance with company policy