Jennifer Rowe
Troy,NY
Summary
Healthcare professional with strong foundation in resident care and support. Recognized for delivering high-quality care and effectively managing residents' daily routines. Valued for reliability and ability to work collaboratively with team members to adapt to changing needs and ensure consistent results. Proficient in assisting with daily activities, maintaining safe environment, and providing emotional support.
Talented Manager with team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with management abilities and results-driven approach.
Overview
24
24
years of professional experience
Work History
Resident Care Assistant
Nova
Cambridge, NY
01.2025 - 10.2025
- Provided compassionate care and support to residents, enhancing their quality of life.
- Assisted in daily living activities, ensuring residents' comfort and safety.
- Collaborated with healthcare team to develop personalized care plans for residents.
- Monitored and documented residents' health status, reporting changes promptly.
- Delivered exceptional care to residents with diverse needs, ranging from dementia and Alzheimer''s patients to those requiring physical rehabilitation support.
- Maintained a clean, organized living space for each resident, fostering a comfortable and welcoming atmosphere.
- Assisted residents in managing medications, ensuring proper dosages and adherence to schedules.
- Monitored vital signs regularly, quickly identifying any changes requiring medical intervention or adjustments to care plans.
- Contributed to efficient facility operations by maintaining accurate records of resident information and care provided.
- Supported residents during meal times, assisting with feeding and promoting proper nutrition.
- Followed residence's service plan and provided assistance with toileting, bathing, dressing, oral hygiene and other daily living tasks.
Order Picker
Wegmans Distribution Center
Pottsville, PA
12.2022 - 03.2025
- Operated order picking equipment to efficiently gather products for distribution.
- Ensured accuracy in order selection by cross-referencing inventory lists.
- Collaborated with team members to streamline packing processes and reduce delays.
- Conducted regular inventory checks to maintain stock levels and minimize discrepancies.
Home Health Aide District Manager
Modest Home Care
Shamokin, PA
07.2019 - 09.2022
- Provided personal care assistance to clients, ensuring comfort and safety in daily activities.
- Administered medication as prescribed, maintaining accurate records of dosages and schedules.
- Assisted clients with mobility and transfers, promoting independence and enhancing quality of life.
- Monitored vital signs and reported changes to healthcare professionals for timely interventions.
- Assisted clients with daily living activities, enhancing comfort and independence.
- Monitored patient health status, reporting changes to healthcare professionals promptly.
- Developed individualized care plans in collaboration with families and healthcare teams.
- Trained new aides on best practices for patient care and safety protocols.
- Maintained accurate documentation of client progress, adhering to regulatory standards.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Worked flexible hours across night, weekend, and holiday shifts.
- Completed patient intakes and discharges within managing district as well as scheduling of employees to cover patient care hours
Dispatcher Office Assistant
New England Motor Frieght
Camp Hill, PA
06.2010 - 06.2011
- Coordinated with multiple departments to ensure timely dispatch of goods, enhancing overall operational flow.
- Completed daily logs for management review.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Cashier
Turkey Hill
Steelton PA
09.2003 - 11.2009
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted with inventory management and restocking shelves as needed.
- Provided excellent customer service, resolving inquiries and complaints promptly.
Cashier
Hardey's
Middletown, PA
07.2001 - 09.2007
- Processed customer transactions efficiently
- Assisted customers with product inquiries and provided excellent service.
- Collaborated with team members to ensure smooth operations.
- Ensured cleanliness and organization of checkout area for optimal efficiency.
- Supported promotional activities by setting up displays and signage effectively.
- Adapted quickly to new systems and procedures during training sessions
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Was promoted to supervising role as team leader
Personal Care Assistant
Self Employed Services
Steelton PA
09.2009 - 2010
- Provided personalized assistance with daily living activities to enhance client quality of life.
- Administered medications and monitored health conditions, ensuring compliance with care plans.
- Developed trusting relationships with clients, fostering emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
- Provided respite care for families, allowing them the opportunity to recharge while ensuring their loved one received consistent quality care.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Skills
- Compassionate caregiving
- Vital signs monitoring
- Dementia care
- Adaptive problem solving
- Personal hygiene assistance
- Emotional support
- Meal preparation
- Client confidentiality
- Toileting assistance
- Daily living assistance
- First aid procedures
- Light housekeeping
- Housekeeping duties
- Basic housekeeping
- Meal serving and feeding
- Willingness to learn
- Teamwork
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Patient care
- Reliability
- Direct patient care
- Empathy and compassionate care
- Patient care quality
- Patient observation
- Bedside manner
- Patient relationship building
- Feeding assistance
- Patient positioning
- Personal care aide
- Room cleaning and restocking
- Organizational development
- Innovation and creativity
- Customer focus
- Coaching and mentoring
- Team leadership
Timeline
Resident Care Assistant
Nova
01.2025 - 10.2025
Order Picker
Wegmans Distribution Center
12.2022 - 03.2025
Home Health Aide District Manager
Modest Home Care
07.2019 - 09.2022
Dispatcher Office Assistant
New England Motor Frieght
06.2010 - 06.2011
Personal Care Assistant
Self Employed Services
09.2009 - 2010
Cashier
Turkey Hill
09.2003 - 11.2009
Cashier
Hardey's
07.2001 - 09.2007