Results-driven Shift Leader with proven expertise in team leadership, problem-solving, and cash handling. Committed to optimizing operations and fostering a positive team environment to enhance customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Shift Leader
Crumbl Cookies
10.2022 - Current
Supervised daily operations to ensure efficient workflow and high-quality product standards.
Trained and mentored team members on cookie preparation and customer service techniques.
Implemented inventory management processes to optimize ingredient usage and reduce waste.
Resolved customer inquiries and concerns with professionalism and promptness.
Customer Service Cashier
Family Dollar
06.2022 - 09.2022
Processed customer transactions accurately and efficiently using point-of-sale systems.
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Maintained clean and organized checkout area to promote safety and efficiency
Balloon Handler
Universal Studios
11.2021 - 04.2022
Coordinated balloon displays for special events, ensuring alignment with creative direction and safety protocols.
Monitored balloon integrity and inflation levels to maintain visual appeal during park operations.
Education
Associate of Science - Culinary
Valencia College
Orlando, FL
05.2029
High School Diploma -
Ocoee High School
Orlando, FL
05.2023
Associate of Science - Business Administration And Management
Valencia College
Orlando, FL
05.2029
Skills
Positive attitude
Cash handling
Team leadership
Problem-solving
Flexible schedule
Training assistance
Assigning work
Inventory counts
Languages
English
Timeline
Shift Leader
Crumbl Cookies
10.2022 - Current
Customer Service Cashier
Family Dollar
06.2022 - 09.2022
Balloon Handler
Universal Studios
11.2021 - 04.2022
Associate of Science - Culinary
Valencia College
High School Diploma -
Ocoee High School
Associate of Science - Business Administration And Management