BRANDY MARION
Simpsonville,SC
Summary
Highly self-motivated individual with the ability to acquire and apply knowledge. 20 Years office management, HR, accounts payable and administration experience. Strong management aptitude with great organizational skills coupled with the desire to complete each job in its entirety. Proficient in all Microsoft Programs, SAP & AS400 Database.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Professional with proven track record in service management, known for ensuring operational efficiency and exceptional customer satisfaction. Strong focus on team collaboration and achieving results, reliably adapting to changing needs. Skilled in conflict resolution, process improvement, and staff training, with keen ability to motivate and lead teams toward success. Experienced with overseeing service operations and managing teams effectively. Utilizes strong leadership and organizational skills to enhance service delivery. Knowledge of customer relationship management and workflow optimization.
Overview
11
11
years of professional experience
Work History
Shared Service Supervisor
Cintas Corporation
Cincinnati
05.2024 - Current
- Handled high-volume invoice processing with minimal supervision
- Problem-solved accounts payable questions on behalf of internal team members, management, and vendors.
- Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Processing of credits, adjustments to accounts as needed
- General administration functions/Office Manager/Human Resource
- Handled special billing for large accounts
- Trained Employees
- SAP Database
- AS400 Database
- Remote
- Streamlined accounts payable processes by implementing efficient invoice tracking and payment systems.
- Maintained up-to-date records of accounts payable and receivable, ensuring accuracy and timeliness in financial reporting.
- Led training programs for new staff, enhancing team performance and operational knowledge.
- Implemented workflow improvements that reduced processing time and increased productivity.
- Conducted regular performance evaluations, providing constructive feedback to enhance employee development.
- Streamlined communication processes between departments, fostering collaboration and reducing response times.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
- Improved overall team productivity by implementing best practices in organization and time management.
Administrative
Invader Pest Management
Glendale , AZ
06.2015 - 12.2018
- Prepare invoices, reports, memos, letters, financial statements, and other documents using word processing, spreadsheet, database, or presentation software.
- Answer phone calls and direct calls to appropriate parties or take messages.
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- File and retrieve corporate documents, records, and reports.
- Open, sort, and distribute incoming correspondence, including faxes and email
- Remote
Education
High School Diploma - Medical Coding
Hurricane High School
Greenville, SC06-1995
No Degree - Medical
Greenville Technical College
Greenville, SCSkills
- Accounts Payable
- Management
- Payment Processing
- Date Entry
- Remote Work
- Self Motivated
- Human Resource
- Task delegation
- Management experience
- Progress monitoring
- Policy enforcement
- Outstanding prioritization skills
- Excellent personal service experience
- Employee engagement
- Training development aptitude
- Critical thinking
- Staff training
- Microsoft outlook
- Microsoft Excel
- Account updating
- Problem-solving
- Time management
- Adaptability and flexibility
- Verbal and written communication
- Creative problem solving
Timeline
Shared Service Supervisor
Cintas Corporation
05.2024 - Current
Administrative
Invader Pest Management
06.2015 - 12.2018
High School Diploma - Medical Coding
Hurricane High School
No Degree - Medical
Greenville Technical College