Brandy Nettleton

• Answer multi-line phone system, direct calls, take messages or supply information to customers and employees concerning work orders.
• Schedule service/work orders for both customers and employees.
• Edit work orders for rate changes, tax rates and errors prior to invoicing to customer.
• Take payments for services rendered or deposits on service to come.
• Organize/Schedule sales and rental tasks including agreements and contracts (service, repair, delivery, pickup…etc) between employees and customers.
• Organize dates for certification classes with instructor and then prepare materials and communicate with business contact for details (attendance count, dates, times, payment, location…etc.)
• Organize and maintain BOLs and continuous BOL annual record (incoming and outgoing) to comply with DOT standards and regulations.
• Assist with company fleet inventory by maintaining records of location and employee assignment.
• Maintain rolling stock inventory by maintaining records of location, paid status, to comply with lender requirements. This includes performing quarterly audits with bank appointed auditors.
• Build forms/spreadsheets upon request of executive staff for sales, financial, record and other purposes.
• Have performed collections and organized filing with district attorney for non-payment.
• Light accounting (AP).
• Regularly communicate with IT, Telephone System and other tech services for inventory and technical purposes.
• Event plan. I organize location, catering, invitations, decor…etc sometimes with very little advanced notice. Have personal contacts due to previous background that make these tasks easily completed.
• Hotel Accommodations. I organize stays on a weekly basis for employees staying away from their home location. I have organized multiple corporate rates and maintained club memberships to assure best possible rates all over Texas and New Mexico.
• Other project based tasks that can be for any department in the corporation because of my familiarity with product and processes.

• Answered phones and distributed calls or took messages for social workers and director of facility.
• Paid and maintained utility bills for 10+ houses for clients.
• Organized grocery delivery for these houses.
• Scheduled staff for round the clock coverage for these houses.
• Was on call for caregivers from homes with emergency needs.
• Arranged maintenance team to make repairs, move clients in and out of homes…etc.
• Work with HR to maintain records of employee certification and license with accordance of the state and the facility.
• Fleet management. Key assignment, gas cards and records, maintenance and repairs, insurance maintenance and claims…etc.
• Approval of employee expenditures on company cards.
• Maintain records and reconciliation of employee credit cards.

• Successful operation of day to day tasks required of business ownership. Our mainline was supplying medium to large companies with company attire (embroidery and DTF application) for employees. T-shirts, button downs, cups, calendars, notepads, stickers, magnetic signs…etc

This only ended because my divorce created a need for a predictable and steady income that being self employed doesn’t always provide.