Brandy Norman
Savannah,TN
Summary
Dynamic and versatile professional with a proven track record at Hardin County Schools, adept in behavior management and effective communication. Excelled in creating positive learning environments and enhancing student support, while also mastering office administration and customer service at Savannah Body Shop. Demonstrates exceptional organizational skills and a commitment to fostering educational and administrative excellence.
Overview
11
11
years of professional experience
Work History
Paraprofessional
Hardin County Schools
299 Lacefield Dr, Savannah, TN 38372
09.2023 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
- Assisted teachers in the development of engaging lesson materials aligned with curriculum standards for various subject areas.
- Coordinated with multidisciplinary teams to evaluate student progress and adjust instructional strategies as needed.
- Enforced rules and instructions to maintain discipline.
- Prepared reports and maintained administrative records.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
Secretary
Savannah Body Shop
1830 Florence Road Savannah, TN 38372
05.2013 - 08.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Maintained electronic filing systems and categorized documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Education
High School Diploma -
Gateway Christian Academy
2342 Refuge Rd, Bethel Springs, TN 3831505.2014
Skills
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
- Data Collection
- Classroom Organization
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- Appointment Scheduling
- File Management
- Document Preparation
- Calendar Management
- Confidentiality understanding
- Sales Support
- Schedule Management
- Multi-Line Phone Systems
- Payroll Processing
- File systems management
- Supply Restocking
- Spreadsheet Management
- Report Writing
- Database Administration
- Accounts receivable and payable
- Payment posting
- Accounts Payable
- Data Verification
- Fast Learner
- Multitasking and Time Management
- Critical Thinking
- Microsoft Office
- Document and File Management
- Customer relations and communications
- Customer and client relations
Timeline
Paraprofessional
Hardin County Schools
09.2023 - Current
Secretary
Savannah Body Shop
05.2013 - 08.2023
High School Diploma -
Gateway Christian Academy