Brandy Patterson
Wharton,TX
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Fantastic critical thinker with great memory and efficiently organize vast amounts of data. Great at performing internal audits, conducting investigative reporting and transcribing information.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Appraisal Coordinator
The First State Bank
05.2015 - Current
- Enhanced appraisal accuracy by streamlining processes and implementing standardized procedures.
- Assisted appraisers in completing assignments efficiently through effective coordination and communication.
- Improved overall efficiency by maintaining organized records of active projects, completed appraisals, and relevant documentation.
- Managed vendor relationships to ensure high-quality services were provided consistently while adhering to budget constraints.
- Monitored compliance with regulatory requirements for each appraisal assignment performed under established guidelines minimizing risk exposure for the organization.
Fair Lending Officer
The First State Bank
04.2014 - Current
- Reduced the risk of financial penalties by conducting thorough internal audits on a regular basis.
- Collaborated with cross-functional teams to address compliance concerns, fostering a culture of shared responsibility.
- Developed comprehensive training programs to increase employee awareness of compliance requirements and expectations.
- Demonstrated adaptability in response to evolving industry standards, maintaining best practices in a dynamic regulatory environment.
- Responded to employee inquiries regarding compliance regulations and procedures.
BSA Assistant
The First State Bank
07.2010 - 06.2014
- Enhanced compliance monitoring by conducting thorough BSA/AML risk assessments and audits.
- Streamlined reporting processes for improved efficiency in identifying suspicious activities.
- Assisted with the development of comprehensive BSA/AML training materials, increasing employee awareness and understanding.
- Supported management during regulatory examinations, ensuring timely and accurate responses to inquiries.
Education
Bachelor of Arts - History
University of Houston
Houston, TX05.2006
Skills
- Deadline Management
- Effective Multitasking
- Document Management
- Real Estate Knowledge
Certification
Certified Regulatory Compliance Management - 2023
Certified Community Bank Compliance Officer - 2014
Accomplishments
2023-2024 Financial Women in Texas (FWIT) Association Secretary
2023-2024 Financial Women in Texas (FWIT) Gulf Coast Group Vice President
Affiliations
- Children's Ministry Director
- Praise Team Director
Timeline
Appraisal Coordinator
The First State Bank
05.2015 - Current
Fair Lending Officer
The First State Bank
04.2014 - Current
BSA Assistant
The First State Bank
07.2010 - 06.2014
Bachelor of Arts - History
University of Houston
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