Brandy Patterson
Boaz,AL
Summary
Highly organized Loan Operations Processor with comprehensive knowledge of loan processing, compliance regulations, and banking operations. Demonstrated ability to manage multiple priorities while ensuring accuracy and efficiency. Capable of identifying procedural discrepancies and recommending strategic solutions. Strong interpersonal skills coupled with the capacity to build solid relationships with clients and team members, consistently contributing to improved operational performance.
Overview
16
16
years of professional experience
Work History
Loan Operations
Peoples Independent Bank
Boaz, AL
04.2009 - Current
- Communicated with applicants to gather additional information and answer queries regarding loan processes.
- Assisted in the preparation of loan closing documents and coordinated with closing agents.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Structured loan packages by properly analyzing credit reports, income and asset documents.
- Ensured compliance with federal and state regulations throughout the loan processing phase.
Education
High School Diploma -
Boaz High School
Boaz, AL04-1988
Skills
- Microsoft Word
- Core Processing System
- Computer technical systems
- Loan Operations
- Daily Operations Support
- Banking operations
- Safe and vault operations
- Cash Handling Management
- Professionalism and courtesy
- Customer relationship building
Accomplishments
- Teller of the Year, 2009.
- Teller of the Year, 2010
Timeline
Loan Operations
Peoples Independent Bank
04.2009 - Current
High School Diploma -
Boaz High School
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