Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandy Porter

Woodland,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Stylist

Great Clips
Ionia, MI
08.2024 - Current
  • Provided personal consultations to determine clients' styling needs and preferences.
  • Created custom looks for clients based on their individual style, body type, and personality.
  • Developed relationships with vendors and suppliers to obtain the best prices for products.

Medical Receptionist

Retina Specialists of Michigan
Grand Rapids, MI
12.2022 - 02.2023
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Performed data entry tasks related to billing and collections procedures.

Hairstylist

Station Salon
Ionia, MI
03.2020 - 06.2022
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Greeted customers, answered phones and booked appointments.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.

Sales Associate

TCC Verizon
Lowell, MI
02.2016 - 02.2018
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Conducted inventories on a regular basis to track stock levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Tracked sales performance metrics to identify trends in the market place.

Shift Manager

Plato's Closet
Kentwood, MI
09.2014 - 02.2016
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Provided coaching and guidance to team members when necessary to improve performance.

Education

Certified Professional Coder - Medical Coding Specialist

AAPC
09-2024

Cosmetology License - Cosmetology

Empire Beauty School
Walker
02-2020

Skills

  • Product Merchandising
  • Trend Monitoring
  • Teamwork and Collaboration
  • Customer Consultation
  • Building Positive Rapport
  • Relationship Building
  • Attention to Detail
  • Medical Charting
  • Medical Transcription
  • Medical Terminology
  • HIPAA Compliance
  • Understanding of medical laws
  • Electronic Medical Records
  • Outpatient Care

Certification

  • Certified Professional Coder-CPC
  • License of Cosmetology

Timeline

Stylist

Great Clips
08.2024 - Current

Medical Receptionist

Retina Specialists of Michigan
12.2022 - 02.2023

Hairstylist

Station Salon
03.2020 - 06.2022

Sales Associate

TCC Verizon
02.2016 - 02.2018

Shift Manager

Plato's Closet
09.2014 - 02.2016

Certified Professional Coder - Medical Coding Specialist

AAPC

Cosmetology License - Cosmetology

Empire Beauty School

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Brandy Porter