Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

BRANDY ROBERTS

Everton,MO

Summary

Dedicated and reliable professional with over a decade of customer service experience. Known for a strong work ethic, a highly organized, and detail-oriented administrative professional who excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, and customer relationship management.

Overview

21
21
years of professional experience

Work History

Staff Accountant

Hagan Tucker Schmitt & Gintz CPA Firm
Springfield, MO
08.2022 - 08.2025
  • Oversaw accounts receivable activities, including customer invoicing and payment application.
  • Performed monthly reconciliations for bank accounts, credit cards, and balance sheet accounts.
  • Updated databases with employee information, job changes, and terminations.
  • Managed inventory of office supplies and placed orders as necessary.
  • Provided administrative support to staff members, enhancing operational efficiency.
  • Executed data entry tasks from paper documents into computer databases.
  • Answered incoming calls and addressed customer inquiries promptly.
  • Monitored emails and sorted mail for efficient correspondence distribution.

Pharmacy Technician

Grove Pharmacy
Springfield, MO
07.2019 - Current
  • I have experience with customer service, answer phone, billing insurance company’s, filling prescriptions, calling doctors offices and patients
  • And receiving payments and adding to patients accounts.

Med Sync and Clinical Coordinator

Hines Street Pharmacy
Republic, MO
06.2020 - 07.2022
  • Maintained patient and pharmacy compliance and adherence. Synced patients medications to help them get there medications every month and on time so they never ran out. Was in charge of the pharmacy’s pill packing services . So the patients could get there medications prepackaged by date and time . Using the Rxsafe machine and software.

Pharmacy Technician

Dans Discount Drug Mart
Springfield, MO
03.2014 - 06.2019

Shipper

PFI Western Store
Springfield, MO
08.2011 - 09.2012
  • I was in charge of processing customers online orders
  • That process was printing orders everyday several times a day
  • Gathering the products to process those orders then ringing the order up on the point of sale and boxing and shipping the orders Answering customer calls and taking payments over the phone
  • My day also consisted of doing daily, weekly and monthly reports
  • I also helped with inventory
  • I worked in any department that needed my help which consisted of helping in the internet department for the company website, photography and also in the receiving department.

Photographer

Cpi
Springfield, MO
03.2008 - 05.2010
  • I was a photographer my daily activities were photography sales setting appointments and inventory
  • Sales, customer service, setting appointments inventory and daily paper work

Pca
Springfield, MO
04.2004 - 07.2007
  • Daily duties were photography, sales, customer service, setting appointments inventory and daily paper work.

Education

High School Diploma -

Strafford High School

Skills

  • Accounts receivable management
  • Bank reconciliation
  • Data entry and reporting
  • Financial analysis
  • Inventory oversight
  • Customer invoicing and billing

References

References available upon request.

Timeline

Staff Accountant

Hagan Tucker Schmitt & Gintz CPA Firm
08.2022 - 08.2025

Med Sync and Clinical Coordinator

Hines Street Pharmacy
06.2020 - 07.2022

Pharmacy Technician

Grove Pharmacy
07.2019 - Current

Pharmacy Technician

Dans Discount Drug Mart
03.2014 - 06.2019

Shipper

PFI Western Store
08.2011 - 09.2012

Photographer

Cpi
03.2008 - 05.2010

Pca
04.2004 - 07.2007

High School Diploma -

Strafford High School

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