Brandy Ruiz
Denver,CO
Summary
Motivated Administrative Professional experienced in enhancing productivity and customer service across multiple industries. Achieved organizational growth through diverse skills in accounting, sales, and office management. Focused on streamlining workflows and overseeing operations with a results-oriented mindset.
Overview
23
23
years of professional experience
Work History
Bookkeeper
Kingsoopers
11.2025 - 09.2026
- Reconciled daily cash office balances
- Reviewed ledger entries for accuracy, ensuring compliance with King Soopers accounting standards.
- Coordinated billing, receipts, and account issues across store departments to streamline processes.
- Ensured accuracy in all accounting entries and records to maintain financial integrity.
Surgery Scheduler
South Denver Gastroenterology
09.2025 - 11.2025
- Scheduled gastroenterology surgeries for South Denver Gastroenterology patients
- Collected patient information and confirmed preoperative instructions
- Documented surgery details in electronic health records and scheduling systems
Client Service Representative
H&R Block
10.2024 - 04.2025
- Maintained confidentiality of sensitive client information, fostering trust and security.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Provided prompt, accurate information to clients during incoming calls, enhancing customer satisfaction.
Bookkeeper
Kingsoopers
05.2018 - 08.2024
- Managed customer relations and accounting, supporting daily store operations.
- Operate computer programmed accounting software to record, store and analyze.
- Compiled data from the previous day by balancing and preparing bank deposits.
Office Support 1
John Amesse Elementary School
08.2020 - 07.2021
- Supported development and implementation of office policies and procedures to enhance operational efficiency
- Managed day-to-day operations, coordinating activities and monitoring daily attendance to ensure smooth workflow
- Worked effectively in a fast-paced environment and with high call volume.
Administrative Assistant
Worldwide Rental Services
01.2015 - 04.2020
- Managed customer relations through inbound/outbound calls and in-person interactions.
- Performed data entry for accounts payable and receivable, ensuring accuracy and timeliness.
- Managed daily office operations to ensure efficiency.
Customer Service Associate
Firestone Complete Auto Care
05.2011 - 01.2015
- Enhanced customer satisfaction by addressing inquiries via phone and in-person.
- Coordinated and organized appointments for clients and team members.
- Oversaw daily business operations and office administration.
Commercial Driver/Sales Associate
Autozone
06.2008 - 05.2011
- Strengthened customer connections by engaging through phone and in-person conversations.
- Strengthened company reputation by delivering exceptional customer service and maintaining professionalism during deliveries.
- Ensured proper documentation was completed at pickup and delivery sites, resolving discrepancies for smooth transactions.
Customer Service Associate
Wal-Mart
09.2003 - 06.2008
- Provided customer service support by addressing inquiries and resolving issues at the front desk.
- Oversaw cash management practices to ensure accurate financial reporting and secure handling of funds.
- Executed merchandising strategies by organizing product displays and maintaining inventory levels in-store.
Education
Tax Prepartion
H&R Block Tax Course
Denver, COGED -
Mile High Youth Corps
Denver, COSkills
- Account reconciliation
- Financial recordkeeping
- Financial reporting
- Bank reconciliation
- Billing inquiries
- Spreadsheet tracking
- Attention to detail
- Time management
- Client relations
- Effective communication
Languages
- English
- Spanish
Timeline
Bookkeeper
Kingsoopers
11.2025 - 09.2026
Surgery Scheduler
South Denver Gastroenterology
09.2025 - 11.2025
Client Service Representative
H&R Block
10.2024 - 04.2025
Office Support 1
John Amesse Elementary School
08.2020 - 07.2021
Bookkeeper
Kingsoopers
05.2018 - 08.2024
Administrative Assistant
Worldwide Rental Services
01.2015 - 04.2020
Customer Service Associate
Firestone Complete Auto Care
05.2011 - 01.2015
Commercial Driver/Sales Associate
Autozone
06.2008 - 05.2011
Customer Service Associate
Wal-Mart
09.2003 - 06.2008
Tax Prepartion
H&R Block Tax Course
GED -
Mile High Youth Corps