Summary
Overview
Work History
Education
Certification
Timeline
Hi, I’m

Brandy Shelton

Knoxville,TN
Brandy Shelton

Summary

Patient-oriented Nursing Professional with 19 years of diverse experience in direct patient care, staff supervision and management experience. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Medical Office , ICU, Med Surg, Med Psych , SNF/LTC/ Dementia Care , Home Health/Hospice/Palliative Care, Case Management, and Addiction Medicine Nursing . Seasoned in offering proven critical thinking and trusted clinical judgement , natural interpersonal strengths and technical abilities in meticulous analysis of clinical charting , reviewing Physician Orders , medication MAR/TAR , and Medical Records for auditing EMR charting for Medicare, Medicaid, HMO and PPO Commercial Insurance . Obtaining Pre-Authorization , Referrals. User knowledge of Point Care , Matrix Care , HCHB , Oasis E , MDS, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills . A self starter , able to work autonomously as well as to help the team achieve company goals. Detail-oriented, Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeks to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Compassionate experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Hardworking, Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Dedicated with progressive career history in direct patient care, triage and care coordination in fast-paced learning environments. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, providing excellent customer service and to always be a patient advocate.

Overview

5
years of professional experience
1
Certification

Work History

NHC Home Care Of Knoxville
Knoxville, TN

Home Health RN
08.2022 - Current

Job overview

  • Collaborate with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Oversee delivery of care for patients in a Home, Assisted Living, Apartment , or Group Home setting , and providing direct care, delegating nursing assignments and supervising patient care.
  • Devise individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
  • Mentor new nursing staff, contributing to a supportive work environment and improved retention rates.
  • Update patient charts with data such as medications to keep records current and support accurate treatments.
  • Streamline documentation processes to ensure accurate record-keeping and compliance.
  • Use first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Advocate for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Evaluate patient histories, complaints, and current symptoms.
  • Administer medications via oral, IV, and intramuscular injections and monitored responses per MD order.
  • Provide direct patient care, stabilize patients, and determined next course of action.
  • Observe and document patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Educate patient on medications regarding accurate and safe administration to reducing medication errors and adverse reactions.
  • Provide disease management, medication management , extensive wound care and rehabilitation.
  • Implemented infection control measures within the home environment maintaining a safety for both patients and staff .
  • Manage patients recovering from medical or surgical procedures.
  • Monitored patient reactions after administering medications and IV therapy.
  • Conduct ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Provide skilled, timely and level-headed emergency response to critically-ill patients.
  • Work with healthcare team to develop and improve clinical documentation and accountability.
  • Audited charts and reviewed clinical documents to verify orders.
  • Train new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Document treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Leverage feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Serve as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress .
  • Participate in professional development opportunities regularly to stay current on best practices in the field of nursing.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Report findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Performed triage on call for patients and determined severity of injuries and illnesses.
  • Collaborate with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Oversaw delivery of care for patients with medical-surgical diagnosis’s, providing direct care, delegating nursing assignments and supervising team comprised of RN , LPNs, PT , PTA, OT , OTA, ST , MSW , and office clerks.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Developed and maintained courteous and effective working relationships.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Delivered services to customer locations within specific timeframes.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Proven ability to learn quickly and adapt to new situations.
  • Applied effective time management techniques to meet tight deadlines.
  • Learned and adapted quickly to new technology and software applications.
  • Developed strong communication and organizational skills through working on group projects.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Worked flexible hours across night, weekend, and holiday shifts.

Tennova North Knoxville Medical Center
Knoxville, TN

Staff Nurse , Med Surg Telemetry
06.2020 - 08.2022

Job overview

  • Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
  • Coordinated discharge planning with case managers to ensure seamless transitions of care from the hospital to home or other facilities.
  • Mentored new nursing staff, supporting their professional growth and development.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Managed patients recovering from medical or surgical procedures.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.

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  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Recorded details regarding therapies to keep patient charts updated.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Educated family members and caregivers on patient care instructions.

NHC Knoxville
Knoxville, TN

Charge Nurse
10.2020 - 05.2021

Job overview

  • Recorded details regarding therapies to keep patient charts updated.
  • Implemented care plans for patient treatment after assessing physician medical regiment.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase customer satisfaction.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Conveyed treatment options, diagnosis information and skilles nursing treatment techniques to patients and caregivers to continue care consistency.
  • Provided skilled, timely and level-headed emergency response to acutely -ill patients.
  • Evaluated patient histories, complaints, and current symptoms.
  • Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
  • Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
  • Cared for patients' wounds and changed dressings.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
  • Participated in quality improvement initiatives, contributing to the development of best practices within the department.
  • Supervised and managed daily scheduling, tasking, and administration.
  • Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes or sepsis to asses needs and determine best options for care.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Collaborated with other healthcare professionals to provide quality patient care.
  • Managed patients recovering from medical or surgical care.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Reduced medication errors by establishing stringent medication administration procedures.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Mentored and supervised junior nurses, fostering a supportive and professional work environment.
  • Educated family members and caregivers on patient care instructions.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Monitored nursing care, patient assessment processes, and treatment implementations.
  • Conducted daily shift briefs to inform staff of changes in patient care assignments.
  • Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Continually updated clinical knowledge by attending conferences, seminars or webinars related to Charge Nursing competencies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Supervised patient admissions and discharges from hospital to home care, rehabilitative facility, or self-care.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Developed strong communication and organizational skills through working on group projects.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Proven ability to learn quickly and adapt to new situations.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Excellent communication skills, both verbal and written.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Resolved problems, improved operations and provided exceptional service.
  • Learned and adapted quickly to new technology and software applications.
  • Delivered services to customer locations within specific timeframes.
  • Managed time efficiently in order to complete all tasks within deadlines.

LHC Group - UT Home Care Services
Knoxville, TN

Home Health RN
03.2019 - 10.2020

Job overview

  • Educated family members and caregivers on patient care instructions.
  • Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Monitored patient reactions after administering medications and IV therapies.
  • Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
  • Evaluated patient histories, complaints, and current symptoms.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Managed care from admission to discharge.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
  • Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Recorded details regarding therapies to keep patient charts updated.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Provided emotional support to patients and their families.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Managed patients recovering from medical or surgical procedures.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked effectively in fast-paced environments.
  • Provided professional services and support in a dynamic work environment.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proven ability to learn quickly and adapt to new situations.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Delivered services to customer locations within specific timeframes.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

South College
Knoxville, TN

Bachelor Of Science from Nursing
03.2006

South College
Knoxville, TN

Associate Of Applied Science from Medical Assisting
06.1998

South Doyle High School
Knoxville, TN

High School Diploma
05.1995

Certification

Registered Nurse, Compact License State of Tennessee , 2/2007- 1/2025

American Heart Association, BLS Provider , October 2023-October 2025

Timeline

Home Health RN

NHC Home Care Of Knoxville
08.2022 - Current

Charge Nurse

NHC Knoxville
10.2020 - 05.2021

Staff Nurse , Med Surg Telemetry

Tennova North Knoxville Medical Center
06.2020 - 08.2022

Home Health RN

LHC Group - UT Home Care Services
03.2019 - 10.2020

South College

Bachelor Of Science from Nursing

South College

Associate Of Applied Science from Medical Assisting

South Doyle High School

High School Diploma
Brandy Shelton