Brandy Smith

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Contributed to team success by completing jobs quickly and accurately.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Developed strong cooperative relationships with coworkers and managers.
• Operated register to process payments and collect cash payment for order totals.
• Addressed and resolved customer complaints in polite and professional manner.
• Trained new team members by relaying information on company procedures and safety requirements.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Interpreted date from various assessment tools to determine appropriate level of supervision. Built relationships with defendants and offenders, case background information. Conduct pre-sentence investigations by doing in-depth research and compiling police reports. Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers. Oversaw administration of DNA indexing and drug and alcohol screenings for felony convicted offenders. Suggested special community service rehabilitation programs to help further support offenders. Served as court liaison by attending court hearings and presenting reports and recommendations. Maintained organized offender records and documentation in compliance with department and legal standards. Received ALETA (law enforcement) training along with ACIC and ICUP training.

Job title while working with the detention facility was to transport county and "pen returnee" inmates to and from court, medical, penitentiary, or other county jails. Sometimes worked side by side with US Marshal's during special intake assignments. Main Objective was to protect and serve the community and keep safety of the individual that was/is incarcerated.

• Assisted youth with obtaining resources such as food, clothing and shelter.
• Completed clear and concise documentation of youth behavior and actions.
• Utilized system model to teach youth life skills in accordance with individualized treatment plans.
• Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
• Attended treatment team meetings to discuss youth's mental and behavioral progress.