Summary
Overview
Work History
Education
Skills
References
Timeline
BRANDY SMITH

BRANDY SMITH

Pawpaw,MI

Summary

Dedicated professional with extensive experience as a Home Health Aide, excelling in compassionate client care and emotional intelligence. Proven ability to enhance organizational efficiency at Edison Electric Company through effective data entry and clerical support. Recognized for delivering exceptional service while maintaining confidentiality and fostering a supportive environment for clients.

Overview

25
25
years of professional experience

Work History

Home Health Aide

Self-employed
Paw Paw, MI
10.2021 - 03.2025
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
  • Participated in developing individualized care plans based on medical orders and assessments.
  • Managed patient transportation and appointment scheduling.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Delivered high level of assistance with cooking, meal preparation, and shopping.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.

Secretary

Edison Electric Company
Kalamazoo, MI
02.2005 - 06.2009
  • Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Responded to customer inquiries by telephone in a polite and professional manner.
  • Maintained organized filing system of paper and electronic documents.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.

Entertainer

Arcadia Entertainment
Kalamazoo, MI
07.2000 - 01.2005
  • Prepared and rehearsed entertainment routines for performances.
  • Maintained an upbeat energy level throughout the performance.
  • Interacted with audience members to create a fun atmosphere.
  • Monitored feedback from customers after each performance.
  • Organized props, costumes, and music for shows.
  • Adapted content based on age and demographic of the audience.
  • Performed on stage in front of large audiences.
  • Dressed in costume to create character and provide memorable experience for guests.
  • Rehearsed choreographed dance routines to deliver flawless venue performances.

Education

High School Diploma -

Lawton High School, Lawton, MI
06-2000

Skills

  • Personal care aide (PCA)
  • Home care aide (HCA)
  • Compassionate client care
  • Active listening
  • Excellent, compassionate communication
  • Customer service
  • Data entry
  • Emotional intelligence
  • Organizational skills
  • Clerical support
  • Multi-line phone proficiency
  • Microsoft office
  • Confidentiality
  • Multi-tasking

References

References available upon request.

Timeline

Home Health Aide - Self-employed
10.2021 - 03.2025
Secretary - Edison Electric Company
02.2005 - 06.2009
Entertainer - Arcadia Entertainment
07.2000 - 01.2005
Lawton High School - High School Diploma,

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BRANDY SMITH