Brandy Spires
Kroger
Gahanna,OH
33
years of professional experience
Detail-oriented marketing assistant with proven expertise in client communication, campaign management, and advertising budgeting. Committed to enhancing brand visibility and streamlining processes for improved project efficiency.
Work History
3 Years 4 Months
04.2023 - Current
3 Years 4 Months
Marketing/Advertising Assistant
Kroger | Westerville, OH
04.2023 - Current
- Conducted market research to identify consumer trends, informing targeted advertising strategies and improving engagement.
- Collaborated with graphic designers to develop impactful visual content for print and digital advertising platforms.
- Monitored and maintained inventory levels of marketing materials to support seamless execution of promotional initiatives and events.
- Streamlined communication processes between departments, improving project timelines and coordination efficiency.
- Supported sales team with collateral materials that showcased company's offerings in a persuasive manner.
- Streamlined communication between clients and internal teams, ensuring seamless project management.
- Assisted account managers with day-to-day tasks including proofreading ads'' copy before publication.
- Managed budgets for advertising campaigns, allocating funds strategically to maximize ROI.
- Created and distributed surveys for data collection and analysis.
29 Years 9 Months
07.1993 - 04.2023
29 Years 9 Months
Front End Manager
Kroger | Gahanna, OH
07.1993 - 04.2023
- Oversaw team performance in driving operational improvements and raising customer service benchmarks.
- Analyzed and improved front-end procedures to accelerate transaction processing and reduce customer wait periods.
- Facilitated training sessions on customer engagement strategies and resolution techniques to enhance service quality.
- Conducted targeted training sessions to enhance workforce capabilities and ensure thorough product knowledge among employees.
- Assessed front-end metrics to pinpoint potential process optimizations and cost-saving initiatives.
- Engaged with management to identify and develop strategic initiatives focused on increasing sales revenue.
- Analyzed peak hour trends and coordinated staffing schedules to ensure efficient service delivery.
- Supervised cash handling procedures to ensure accuracy and minimize discrepancies in end-of-day reports.
- Directed bookkeeping processes and implemented security measures to protect cash handling operations.
- Monitored and maintained store cleanliness standards while empowering team members through effective delegation of responsibilities.
- Cultivated robust customer relationships and upheld high service standards.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Education
High School Diploma
Westerville North High School | Westerville, OH | 06-1993
Skills
Client relations
Advertising budgeting
Sales support
Client engagement
Organizational skills
Attention to detail
Multitasking
Problem-solving abilities
Timeline
Marketing/Advertising Assistant
Kroger
04.2023 - CurrentRead more
Front End Manager
Kroger
07.1993 - 04.2023Read more
Westerville North High School - High School Diploma,
Read more