Summary
Overview
Work History
Education
Skills
Timeline
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Brandy Stewart

Chester,IL

Summary

I am known for high productivity and efficient task completion. Excel in conflict resolution, customer relationship management, and communication skills. Utilize active listening, empathy, and problem-solving to enhance customer satisfaction and loyalty. Committed to leveraging time management and adaptability to meet tight deadlines and unexpected challenges.

Overview

4
4
years of professional experience

Work History

Security Therapy Aide

Mental Health Facility
Chester, IL
10.2021 - 08.2024
  • Assisted in the implementation of individualized therapeutic treatment plans for clients.
  • Provided support to clients during therapy sessions and activities.
  • Monitored client behavior and interactions with other patients and staff members.
  • Ensured safety of patients by monitoring their environment and providing guidance on appropriate behaviors.

Engagement Specialist

Comwell Acupuncture Clinic
Chester, IL
09.2022 - 04.2024
  • Created reports summarizing key performance metrics related to clients engagement activities.
  • Ensured compliance with all applicable regulations when planning events or activities related to clients engagement.
  • Provide assistance to clients in finding jobs, applying for assistance such as SSI or health insurance.
  • Helped clients organize their homes and create daily schedules to keep them on track of their duties/responsibilities.
  • Provide feedback when asked
  • Crisis interventions
  • Ride services to appointments

Phlebotomist

Memorial East Hospital
Shiloh, IL
03.2020 - 09.2021
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Followed all safety protocols when handling hazardous materials.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Prepared specimens for transport to external laboratories.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Assisted in the training of new phlebotomists.
  • Provided excellent customer service while interacting with patients.
  • Responded quickly and effectively to emergency situations.

Education

Associates - Medical Billing And Coding

DeVry University
Villa Park, IL
09-2025

Skills

  • CRSS certified
  • CPR certified
  • De-escalation techniques
  • Crisis Intervention
  • Documentation And Reporting
  • HIPAA Compliance
  • Case Management
  • Communication Skills
  • Avid Learner

Timeline

Engagement Specialist

Comwell Acupuncture Clinic
09.2022 - 04.2024

Security Therapy Aide

Mental Health Facility
10.2021 - 08.2024

Phlebotomist

Memorial East Hospital
03.2020 - 09.2021

Associates - Medical Billing And Coding

DeVry University

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Brandy Stewart