Adept at getting to the root of problems and helping patients develop effective coping skills for different life situations, triggers and traumas. Well-versed in collaborating with teams of practitioners to positively impact patient lives with a comprehensive approach.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Security Therapy Aide
Department of Human Services
Rushville, IL
07.2019 - Current
Conducted crisis intervention when needed to ensure safety of all involved parties.
Taught basic life skills such as hygiene, money management, problem solving.
Maintained confidentiality of patient information in accordance with HIPAA regulations.
Monitored client behavior and interactions with other patients and staff members.
Observed patient's physical condition and reported any changes to medical personnel immediately.
Provided emotional support to individuals experiencing distress or difficulty managing emotions.
Intervened in potentially dangerous situations involving clients while maintaining a calm demeanor.
Ensured safety of patients by monitoring their environment and providing guidance on appropriate behaviors.
Building Service Worker
Western Illinois University
Macomb, IL
07.2012 - 07.2019
Organized storage area for cleaning supplies in order to facilitate access.
Inspected elevators for proper functioning and reported any issues.
Stocked supplies such as linens, towels and toiletries in guest rooms.
Ensured compliance with health codes by following established procedures.
Checked building security systems to ensure safety of personnel.
Checked on building equipment with thorough inspections, handled basic upkeep, and reported serious concerns to management.
Opened and closed building with necessary checks, alarms, and door security.
Checked inventory for required supplies and made lists for needed cleaning products.
Auto Body Shop Manager
101 Corvette
Macomb, IL
11.2007 - 08.2012
Monitored inventory levels of supplies needed for repairs, ordering additional items as needed from vendors.
Maintained accurate records of parts used, labor costs, and other expenses related to repairs.
Negotiated contracts with suppliers for discounted prices on parts and materials used in repairs.
Worked closely with customers throughout repair process to answer questions and address concerns promptly.
Created detailed reports outlining progress made on projects, as well as any issues that arose during repairs.
Estimated automobile repair time accurately, scheduling jobs according to shop capacity.
Managed daily operations of the auto body shop, including customer service, scheduling appointments, and overseeing staff.
Security Forces
United States Air Force, USAF
Scott AFB, IL
05.2003 - 05.2007
Inspected buildings, grounds, vehicles, and equipment for compliance with applicable laws and regulations.
Conducted surveillance operations using specialized equipment, when necessary.
Assisted in the development of security plans and procedures for new facilities or operations.
Investigated suspicious activity or incidents reported by personnel or detected during patrols.
Participated in drills to practice response protocols for different scenarios.
Maintained records of incidents, investigations, and other related information.
Monitored closed-circuit television systems for suspicious activity.
Managed resources including manpower, vehicles, weapons, communications equipment.
Developed and implemented policies and procedures to ensure compliance with government regulations.
Chief of Staff at NJ Department of Human Services, Division of Mental Health and Addiction ServicesChief of Staff at NJ Department of Human Services, Division of Mental Health and Addiction Services
Deputy Executive Director, Operations at Department of Human Services/Social Services AdministrationDeputy Executive Director, Operations at Department of Human Services/Social Services Administration
Regional Staff Nurse Medical Assistance at Department of Human Services/Division of Aging ServicesRegional Staff Nurse Medical Assistance at Department of Human Services/Division of Aging Services