Summary
Overview
Work History
Education
Skills
Customer Service Experience
Timeline
Generic

Brandy Unterwegner

Red Bluff,USA

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

26
26
years of professional experience

Work History

Beauty Advisor

Ulta Beauty
10.2023 - Current

Customer Service Rep

Valero Redding Oil
06.2020 - 10.2024

Customer Service Rep

Circle 7 Days
02.2020 - 06.2020

Customer Service Rep

Mobil NMSO
03.2018 - 02.2020

Hostess

Applebee’s
01.2018 - 05.2018

Night Auditor

Comfort Inn and Suites
09.2016 - 01.2018

Production Assistant

Job Training Center
07.2016 - 08.2016

Cook

Red Bluff Healthcare Center
03.2015 - 10.2015

Cook

Crestwood Behavioral Health
07.2012 - 08.2014

Customer Service Representative

Blue Shield of California
01.2006 - 03.2008

Barista/ Sales Associate

Tobacco and Brew
07.2005 - 01.2006

Shift Leader

Taco Bell
11.2004 - 07.2005

Customer Service Representative

Budget Truck Rental
06.2003 - 11.2004

Junior Manager

KTS Incorporated
02.2002 - 06.2004

Office Manager/ Event Coordinator

Chamber of Eastern Pierce County
12.1999 - 02.2002

Education

EMT Certificate -

Shasta College
Red Bluff, CA
01.2024

Diploma - undefined

Sumner Senior High School
Sumner, WA
01.1997

Skills

  • Proficient in high-stress environments
  • Organized annual special events and meetings for Chamber Committees
  • Managed local farmers market
  • Coordinated with legislative members on special committee financing
  • Professional and positive demeanor
  • Sales and marketing expertise
  • Proficient in interpersonal and group communication

Customer Service Experience

  • Created purchase orders, handled cash and credit card transactions, and managed labor expenses
  • Managed and Supervised kitchen crews, staff members, and employees
  • Followed State mandated cooking regulations to meet client guidelines and dietary needs
  • Experienced cooking in small and large quantities, prepared meals, and prep cooked for following day
  • Maintained state regulated safety and cleanliness standards
  • Resolved Customer and employee conflicts and responded to written concerns professionally
  • Answered multi-line phone calls, worked closely with billing offices, and managed payroll
  • Booked itinerary, managed calendar, and organized meetings for CEO’s, board members

Timeline

Beauty Advisor

Ulta Beauty
10.2023 - Current

Customer Service Rep

Valero Redding Oil
06.2020 - 10.2024

Customer Service Rep

Circle 7 Days
02.2020 - 06.2020

Customer Service Rep

Mobil NMSO
03.2018 - 02.2020

Hostess

Applebee’s
01.2018 - 05.2018

Night Auditor

Comfort Inn and Suites
09.2016 - 01.2018

Production Assistant

Job Training Center
07.2016 - 08.2016

Cook

Red Bluff Healthcare Center
03.2015 - 10.2015

Cook

Crestwood Behavioral Health
07.2012 - 08.2014

Customer Service Representative

Blue Shield of California
01.2006 - 03.2008

Barista/ Sales Associate

Tobacco and Brew
07.2005 - 01.2006

Shift Leader

Taco Bell
11.2004 - 07.2005

Customer Service Representative

Budget Truck Rental
06.2003 - 11.2004

Junior Manager

KTS Incorporated
02.2002 - 06.2004

Office Manager/ Event Coordinator

Chamber of Eastern Pierce County
12.1999 - 02.2002

Diploma - undefined

Sumner Senior High School

EMT Certificate -

Shasta College