Brandy Ward
Summary
Talented Program Director skilled in handling administrative, operational and social services program functions. Wears many hats to accomplish dynamic objectives. Ready to apply ten years of experience to new professional challenges with growth-oriented organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Program Director IDD, Q/QIPD
The Mentor Network / Sevita Healthcare
Lecanto, FL
12.2020 - Current
- Provide ongoing direction and leadership for program operations.
- Provide direct care, cross trained for varies company roles.
- Schedule and supervise staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborate with various teams to uncover issues, identify applicable solutions and offer guidance.
- Maintain and update project related documents.
- Interview and hire talented direct support professionals, and program supervisors.
- Train new hires on clients' active treatment for developmentally disabled adults.
- Created employ incentives program that accounts for staff retention and moral.
- Create Individualized active treatment programs, by collaborating with therapy team.
- Evaluate employees' strengths and assigned tasks based upon experience and training.
- Enter and Verify bi-weekly payroll and PTO request.
- Assess learning outcomes and create action plans for improving results.
Director of Youth Services (Internship)
Heart Of Georgia Community Action Agency
Warner Robins, GA
07.2018 - 10.2019
- Worked with youth at community-based, non-profit educational after school and summer program.
- Referred clients to appropriate community agencies and organizations to meet needs.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Organized corporate donations, and distribution of goods and services.
- Developed community partnerships.
- Created IEP for grades k1-12.
- Completed College Internship with agency.
Disabled Veteran Caregiver
Drummer's Bassetts
Hudson, FL
07.2012 - 07.2018
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Maintained positive living environment through planning, educating, and providing for client and permanent caregivers.
- Assisted residents with daily hygiene and living tasks.
- Managed all intake and discharge paperwork and procedures for residents.
- Provided swift and knowledgeable emergency support in line with crisis protocols.
- Scheduled physician and other appointments for clients, providing transportation to each visit.
- Helped individuals with moderate to severe disabilities carry out daily living tasks by coordinating expert support and utilizing resources.
- Protected clients' monies and property by tracking spending and reconciling accounts.
- Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
- Oversaw home inventory of supplies and groceries by tracking use, planning healthful meals, and preparing.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Provided ongoing housekeeping to keep home areas clean, neat and properly sanitized.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Education
Bachelor of Arts - Human Services / Biology
Southern New Hampshire University
Hooksett, NH02.2019
Associate of Science - Health And Physical Education / Biology
Georgia Military College - Milledgeville
Milledgeville, GA05.2017
Skills
- Interdepartmental Coordination
- Staff Hiring and Evaluations
- ACHA Compliance
- Program Guidelines Adherence
- Employee Work Scheduling
- Program Scheduling
- Performance Quality Assurance
- Event Coverage Planning
- Professional Relationships
- Strategic Leadership
- Residential Support
- Educational Program Planning
Certification
BLS CPR/AED 3/2021-3/2023
Member of Human Rights Committee 2022
Member of Health and Safety Committee 2022
Chair of ICF Habilitation Meetings 2022.
HIPPA Certification 2022.
I-Serve Software 2022
EasyTrac Software Certification 7/2019.
CSBG Caseworker Training 7/2019
Mental Health First Aid Certification 8/2019
CPR/First Aid Certification 8/2019
Fire Safety Certification 8/2019
Middle Georgia Regional Commission: AAA Area Agency on Aging: Harmony/WellSky Software Clearance & Certification 8/2019.
Timeline
Program Director IDD, Q/QIPD
The Mentor Network / Sevita Healthcare
12.2020 - Current
Director of Youth Services (Internship)
Heart Of Georgia Community Action Agency
07.2018 - 10.2019
Disabled Veteran Caregiver
Drummer's Bassetts
07.2012 - 07.2018
Bachelor of Arts - Human Services / Biology
Southern New Hampshire University
Associate of Science - Health And Physical Education / Biology
Georgia Military College - Milledgeville